Work where everymoment mattersEvery day over Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare networkAmerican Ambulance Service Inc is a subsidiary of the Hartford HealthCare EMS Network a comprehensive multidisciplinary EMS system which includes licensed EMS agencies hospital ndash based paramedic response resources air medical response resources education and research and hospital based coordinators and medical directorsOur headquarters is located in Norwich CT and we have additional offices in the Town of Griswold the Town of Ledyard and at the Mashantucket Pequot Tribal Nationrsquos Foxwoods Resort Casino American Ambulance provides a full range of emergent and non emergent medical transportation services by highly trained professionals to ensure safe quick and compassionate patient careJob SummaryThe Emergency Medical Dispatcher EMD is responsible for effective communications call entry and dispatching for all emergency and non emergency medical transportation requests Operating within our Emergency Communications Call Center this unique telecommunicator position will not only act as a operator but also as a liaison between healthcare facilities and our medical transportation team to effectively communicate available resources and expected arrival times schedule non emergency medical transportations and ensure timelines are being met or new arrival expectations are setWork where everymoment mattersEvery day over Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare networkAmerican Ambulance Service Inc is a subsidiary of the Hartford HealthCare EMS Network a comprehensive multidisciplinary EMS system which includes licensed EMS agencies hospital ndash based paramedic response resources air medical response resources education and research and hospital based coordinators and medical directorsOur headquarters is located in Norwich CT and we have additional offices in the Town of Griswold the Town of Ledyard and at the Mashantucket Pequot Tribal Nationrsquos Foxwoods Resort Casino American Ambulance provides a full range of emergent and non emergent medical transportation services by highly trained professionals to ensure safe quick and compassionate patient careJob SummaryThe Emergency Medical Dispatcher EMD is responsible for effective communications call entry and dispatching for all emergency and non emergency medical transportation requests Operating within our Emergency Communications Call Center this unique telecommunicator position will not only act as a operator but also as a liaison between healthcare facilities and our medical transportation team to effectively communicate available resources and expected arrival times schedule non emergency medical transportations and ensure timelines are being met or new arrival expectations are setMinimum QualificationsHigh school diploma or general education degree GEDMust have basic computer knowledge and skillsCurrent Priority Dispatch EMD Certification or the ability to obtain within days of hirePreferred QualificationsPrior dispatching EMT or medical experience a plusKnowledge of medical terminology preferredCustomer service experience in an office environment preferredExperience in data entry and general operating knowledge of Microsoft Office preferredWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour momentMinimum QualificationsHigh school diploma or general education degree GEDMust have basic computer knowledge and skillsCurrent Priority Dispatch EMD Certification or the ability to obtain within days of hirePreferred QualificationsPrior dispatching EMT or medical experience a plusKnowledge of medical terminology preferredCustomer service experience in an office environment preferredExperience in data entry and general operating knowledge of Microsoft Office preferredWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour moment