Duluth, MN, USA
1 day ago
Emergency Medical Services Dispatcher
Building Location:Building B - St Marys Medical Center

Department:45350 Communication Center

Job Description:Become part of Essentia's accomplished team where our mission guides us every day: We are called to make a healthy difference in people’s lives. This calling resonates deeply for our caregivers and our colleagues working behind the scenes, who all bring high-quality, compassionate care to the patients we are privileged to serve.

Education Qualifications:

No education requirement

Key Responsibilities:

Responsible for dispatch of ground transportation teamsFollowing flights during transportCommunication with referring and receiving physicians, nursing staff, 911 dispatch centers and EMS personnel

Must Have Skills:

Multi-task while still able to demonstrate effective communication skills in stressful situationsPortraying a calm manner with reasoned judgment 

Other Responsibilities include, but are not limited to:

Receiving all air and ground EMS radio transmission in-coming to Essentia and relaying medical information to hospital departmentsDirecting authorities and other responders to the appropriate place on campusMonitoring video and intrusion systemsDispatching of internal patient transportation with Transporters and Lift TeamResponding to Lifeline emergency callsEntering data into database systems for information gathering and report generation

Licensure/Certification Qualifications:EMT - Basic, or its equivalent, with current licensure in Minnesota or Wisconsin;Or ability to complete EMT - Basic and obtain licensure in Minnesota or Wisconsin within one year from date of hire

FTE:0.9

Possible Remote/Hybrid Option:

Shift Rotation:Day/Eve/Night Rotation (United States of America)

Shift Start Time:

Shift End Time:

Weekends:

Holidays:No

Call Obligation:No

Union:USWA Technical Workers SMMC (UTECH)

Union Posting Deadline:03/10/2025

Compensation Range:

$20.28 - $30.07

Employee Benefits at Essentia Health*:

Health Coverage: Medical, dental, vision, life and disability insurance, plus supplemental health benefit options to ensure employees' well-being.

Retirement Savings Plans: 401(k) with employer contributions to support long-term financial security.

Professional Development: Opportunities for career growth through training, tuition reimbursement, and educational programs.

Work-Life Balance: Flexible scheduling, time off, holidays, and personal leave to help employees manage their professional and personal lives.

Employee Wellness Programs: Initiatives focused on physical, mental, and emotional health, including fitness memberships, counseling services, and wellness activities.

*Eligibility for Essentia Health’s benefit programs vary. Please refer to the benefit summary provided to you, or contact our HR Service Center at (218) 576-0000 for more information.

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