Emergency Medical Technician, Basic Print (https://www.governmentjobs.com/careers/durhamnc/jobs/newprint/4808163) Apply  Emergency Medical Technician, Basic Salary $46,093.00 - $71,532.00 Annually Location Durham, NC Job Type Full time with benefits Job Number 25-05279 Department Community Safety Opening Date 01/28/2025 Closing Date 2/11/2025 11:59 PM Eastern + Description + Benefits + Questions Position Description Work, Serve, Thrive. With the City of Durham Advance in your career while making a real difference in the community you serve. Hiring Range: $42,707 - 58,444 Hours/Schedule: 12p-12a or 9a - 9p for a total of 40 hours per week, consisting of three in-person 12 hour shifts and four hours of administrative work time. Responders will work one out of every three weekends. They will also have a six to seven day break every six weeks (built into their schedule). More information on schedule will be given during the interview process. The EMT will play an essential role in responding to 911 calls for service and providing life-support care to persons experiencing mental and behavioral health, substance use, or Intellectual Developmental Disability crises. They will join a department dedicated to enhancing and re-envisioning public safety through community-centered approaches to prevention and intervention that do not necessarily require a law enforcement response. The EMT will serve on our Community Response Teams (in-person unarmed response) alongside a Licensed Clinician and a Peer Support Specialist. The Community Response Teams will respond to 911 calls concerning mental and behavioral health crises, substance use crises, Intellectual Developmental Disability crises, and/or quality of life. In addition to responding to 911 calls, the Community Response Teams will follow up with individuals as needed and provide support, advocacy, and/or education in overall health and wellness. As part of the Community Response Team, the EMT will assess people for potential medical emergencies, provide pre-hospital emergency medical care to individuals, and help identify underlying medical needs that may present initially as behavioral/mental health needs to persons of all ages. In doing so, the EMT will perform work according to established emergency medical procedures and techniques and exercise independent judgment in diagnosing a victim's condition and in providing basic patient care. The EMT will also work collaboratively with the Licensed Clinician and Peer Support Specialist in their team to develop the most appropriate care plan to address the needs of those in crisis. In all responses, the EMT and their CRT team members will provide trauma-informed, harm-reducing, and race, class, and gender-conscious care. CSD’s approach to work is flexible, highly collaborative, and evidence-driven. Our departmental culture prizes equity, care, and the health and safety of our staff. We are looking for candidates who share similar approaches and principles. As CSD’s response programs are in their planning and pilot phases, team members will have a unique opportunity: they will be co-designers of programs that will assist people in crisis for years to come. We envision adding team members who are not only colleagues but partners in this challenging and purpose-driven work. EMTs will receive general administrative direction from the Clinical Manager and Operations Administrator. They will not carry out supervisory tasks. They will receive medical supervision from Durham County’s Systems Medical Director. Interested applicants can learn more about our pilots and the extensive planning process that has gone into developing them by visiting our departmental website. Here you will find results from a yearlong analysis of 911 calls and focus groups with first responders, as well as a presentation that outlines the major components of each pilot and the research supporting the alternative response models. Durham is not alone in developing new approaches to crisis response. We are part of a new movement of cities across the United States committed to this work and are participating in a national cohort of U.S. cities led by Harvard University’s Government Performance Lab that are launching similar initiatives this year. Duties/Responsibilities + Respond to 911 calls related to mental and behavioral health, substance use, and/or Intellectual Developmental Disability crises using people-centered and trauma-informed crisis intervention strategies. + Develop highly collaborative, trusting, and productive relationships with other Community Responder Team members. + Provide prehospital medical care to sick or injured persons experiencing non-violent mental and behavioral health, substance use, and/or Intellectual Developmental Disability crises + Administer medications and performs medical procedures that have been approved for EMTs by the North Carolina Office of Emergency Medical Service. + Advise on and attend to any potential underlying physical complications or conditions the individual in crisis may be experiencing. + Work collaboratively with CRT members to assess the needs of individuals experiencing crises and assist in developing response plans. + Follow up to assure that connections are made to services and supports based on peer choice and clinician assessment. Facilitates warm handoffs to other services as needed. + Maintain medical equipment and supplies in proper working order. + Maintain accurate and up-to-date documentation as required by program deliverables and local, state, and federal policy and requirements. + Develop and maintain clear, open, timely, cooperative, and collaborative communication and working relations with all staff, clients, and partner agencies. + Maintains all continuing education required for the EMT level within Durham County and NC OEMS. + Participate in supervision meetings, case conferences, staff meetings, in-service training, and other staff development activities. + Contribute to strategic planning activities and conversations regarding the performance and direction of the department, particularly regarding crisis response and departmental culture. + Demonstrate a high level of resilience and self-care as part of maintaining wellness in a high crisis and first responder position. Minimum Qualifications & Experience + High School Diploma or GED equivalent, + Certification by the NC Office of Emergency Medical Services (NC OEMS) as an EMT required. + One year of EMT experience related to assignment. + A valid, unrestricted, North Carolina driver's license "or" if another state driver's license, be willing to obtain a valid NC driver's license within 60 days of hire + Eligible to function under the auspices of the Durham County Office of Emergency Services, EMS Division, and Medical Director. + Must have a valid NC driver's license. + A track record of demonstrating initiative and sound judgment when handling ambiguity. + Must be able to travel to and from worksite and other locations within Durham + Must be able to walk/stand up to 75% of any assigned shift. Note: The team will be transported in vans to crisis call locations + A commitment to and interest in the mission of the department: to enhance public safety through community-centered approaches to prevention and intervention as alternatives to policing and the criminal legal system. + A commitment to equity, which could include having already attended racial equity trainings. Additional Preferred Skills + Significant experience with crisis response. + Crisis Intervention Team certification + Experience working with Peer Support Specialists or other individuals with lived experience with behavioral and mental health, substance use, and/or Intellectual Developmental Disability crises. + Prior experience in outreach/engagement to populations experiencing frequent behavioral and mental health, substance use, and/or Intellectual Developmental Disability crises. + Working knowledge of city and county geography, including location of roads, streets, hospitals, and other medical care facilities. + Ability to speak two or more languages, with a high priority on Spanish. + Working knowledge of radio communications equipment. + Ability to drive a vehicle safely under various weather conditions. + Strong knowledge and experience with service delivery documentation (including counseling/treatment planning), HIPAA standards/confidentiality, utilization review, and data management. + Ability to maintain confidentiality, and particularly HIPAA confidentiality, at all times. + Familiarity with Durham health systems and community resources/services for physical health behavioral and mental health, substance use, Intellectual Developmental Disability, family dynamics, sexual/physical abuse, Veterans' Services, vocational rehabilitation, housing, justice involvement, referral processes, and other services. + Advanced collaboration and interpersonal skills with the ability to build consensus and promote the exchange of information among team members and partners. + A commitment to, knowledge of, and affection for Durham and its communities, which could include living in Durham.? Benefits – General Full-Time Employees + 12-13 paid holidays per year + 13 standard work days of vacation per year + 13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement + 2 weeks paid military leave per year + Medical, dental, vision, and supplemental life insurance plans + State and City retirement plans + Short and long term disability plans + Paid temporary disability leave for specified conditions + City contribution of 13.6% into the N.C. State Retirement System + Paid funeral leave + Employee Assistance Program - personal and family counseling + Paid life insurance equal to annual salary + 48 hours for volunteer work each year* + 4 hours parental leave each year + Workman's Compensation Insurance + 457 Deferred Compensation Plans Benefits - Part-Time (1,000 hours or more per year) + 401(k) retirement plan (5.0% of salary) + State retirement plan Benefits Part-Time (Average 30 hours per week over 12 month period) + 401(k) retirement plan (5.0% of salary) + State retirement plan effective first day of the month following date of hire + Health insurance effective first day of the month following date of hire + Dental and life insurance, after one year of service + Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service 01 Where did you first hear about this opportunity? + City of Durham Website + Walk in + Job fair + Employee referral + Professional organization ***Please list the organization in "other" box below*** + Internet posting ***Please list the specific web site in the "other" box below*** + Craig's List + Facebook + LinkedIn + GlassDoor + governmentjobs.com + Monster.com + Indeed.com + Employment Security Commission + Magazine/Newspaper + Other 02 If you listed "other" above please give specific web site, organization, or publication. 03 Please select your highest level of COMPLETED education. + Less than a High School Diploma or Equivalent (GED, HiSET, TASC) + High School Diploma or Equivalent (GED, HiSET, TASC) + Associates Degree + Bachelor's Degree + Master's Degree + Doctoral Degree (PhD, Juris Doctorate) 04 How many years of related EMT experience do you have? + No related experience + Less than 1 year of related experience + 1 year but less than 2 years of related experience + 2 years but less than 6 years of related experience + 6 or more years of related experience 05 Do you have a valid, unrestricted, North Carolina driver's license? (If you have a valid license from a State other than North Carolina, you must be willing and able to obtain a valid, unrestricted NC driver's license within 60 days of hire). + I have a valid, unrestricted NC driver's license. + I have a valid license from another State and I am willing to obtain a valid, unrestricted NC driver's license within 60 days. + I do not have a valid, unrestricted driver's license. 06 Do you have a Certification by the NC Office of Emergency Medical Services (NC OEMS) as an EMT? + Yes + No 07 Are you eligible to function under the auspices of the Durham County Office of Emergency Services, EMS Division, and Medical Director? + Yes + No 08 Are you willing and able to travel to and from worksite and other locations within Durham? + Yes + No 09 Are you able to walk/stand up to 75% of any assigned shift? (Note: The team will be transported in vans to crisis call locations) + Yes + No 10 Do you have a Crisis Intervention Team certification? + Yes + No 11 Do you have experience working with Peer Support Specialists or other individuals with lived experience with behavioral and mental health, substance use, and/or Intellectual Developmental Disability crises? + Yes + No 12 How would you rate your experience level with crisis response? + No experience + Beginner level + Intermediate level + Advanced level + Expert level 13 How would you rate your knowledge and experience level with service delivery documentation (including counseling/treatment planning), HIPAA standards/confidentiality, utilization review, and data management? + No experience + Beginner level + Intermediate level + Advanced level + Expert level 14 How would you rate your experience and knowledge level with Durham health systems and community resources/services for physical health behavioral and mental health, substance use, Intellectual Developmental Disability, family dynamics, sexual/physical abuse, Veterans' Services, vocational rehabilitation, housing, justice involvement, referral processes, and other services? + No experience + Beginner level + Intermediate level + Advanced level + Expert level 15 Are you proficient in the Spanish language (speak, read, and write)? + Yes + No Required Question