About Us

Ameren is a leader in the energy industry, and our transformation toward more clean, renewable energy is also  transforming other industries and infrastructure in our communities.  As a regional company serving local customers, we not only serve our communities, we're a part of them. This isn't just a job. At Ameren, we invest in you, so you can power the quality of life you want.

Diversity, Equity & Inclusion is one of the core values that guides us in everything we do. We are committed to building a skilled and diverse workforce that brings diverse perspectives to every area of our business.

Our benefits include:

Medical coverage on date of hire

100% employer paid cash balance pension plan

401(k) with company match fully vested on date of hire

Minimum of 15 days paid vacation and 12 paid holidays

Paid parental leave and family caregiver leave

Visit our Benefits & Perks Page for more information on benefits provided to regular full-time employees. ​

About Ameren Missouri

Ameren Missouri has been providing electric and gas service for more than 100 years, and our electric rates are among the lowest in the nation. Ameren Missouri's mission is to power the quality of life for our 1.2 million electric and 132,000 natural gas customers in central and eastern Missouri. Our service area covers 64 counties and more than 500 communities including the greater St. Louis area.

About The Position

The Supervisor, Incident Response is responsible for supervising and training the Distribution Operating Operations Associates, along with the maintenance and on-going growth of Missouri Energy Delivery’s Emergency Response Plans and the associated training and exercise regiments.  This position works towards establishing key relationships with all Ameren Missouri Divisions.  In doing so, provides support, and communicates clear and comprehensive plans, and scheduling, coordinating, and training throughout Missouri Customer Operations.

Key responsibilities include:

Supervise and train clerical employees and coordinate their work for Distribution Operating. Maintain knowledge of systems (ADMS, TRIS, OAS, ARCOS, Maximo, etc.) and processes applicable to operations.Perform annual periodic reviews of the employee performance and attendance records.Lead department personnel responsible for ongoing operations support activities, including customer survey callbacks.Foster a culture of safety and zero unsafe acts by championing safety efforts, achieving safety objectives, and ensuring that safety is a value of every co-worker.Understand, support, and promote operation and maintenance activities with customers, contractors, and other company departments during major service interruptions or other incidents.Contribute as part of a team, or individually, to develop and conduct incident response training across the Ameren Missouri organization.Serve as a member of the Ameren Missouri incident response organization, serving in any of several specific roles within the response structure.During periods of incident response, the Supervisor, Incident Response will be expected to travel to the Emergency Operations Center at any time of the day or night in any circumstances to take part in the activation of the Incident Management Team (IMT), or to travel to any of the Ameren Missouri operating centers.Schedule and track resource commitments relative to combined Storm Role assignments; maintain training records.Perform other duties and/or special projects as assigned.Participate as part of a team to develop, conduct, and evaluate incident response exercises within the Ameren Missouri organization.Administer and manage content on the Ameren Missouri Emergency Operations SharePoint and other associated tools.Call-out, overtime, and shift work is required for incidents, major service interruptions, and other project work.

Qualifications

Bachelor's Degree from an accredited college or university is required.  Five or more years of relevant experience (e.g., distribution, construction services, etc.) required.  Seven or more years of relevant experience may be considered in lieu of degree.  Supervisory or team / contractor leadership experience preferred.  Experience with emergency response plans preferred.

In addition to the above qualifications, the successful candidate will demonstrate:

Knowledge of the Incident Command System (ICS) and application to project work.  Proficiency with project construction schedules.  Excellent problem solving, leadership, management, analytical, communication and human relations skills.  Must be adaptable and flexible and work well under pressure.  Working knowledge of ADMS, TRIS, OAS, ARCOS, and Maximo systems.  Proficiency in Microsoft Office Suite.  Be a productive team player and must also be comfortable working independently.  Experience managing multiple priorities and the ability to refocus and reprioritize as department needs require.  Be available for on-call support or after-hours emergencies.  Ability to travel within the Ameren territory is required.   

Additional Information

Ameren's selection process includes a series of interviews and may include a leadership assessment process.  Specific details will be provided to qualified candidates.

*Hybrid role with 3 days in office, 2 remote*

*Role level is commensurate with level of experience of the successful candidate*

Compensation Range:

$69,300.00 - $133,900.00

* This pay range encompasses multiple levels of the role. Career level and compensation depends upon applicant’s credentials.

At Ameren, base salary is one component of a competitive compensation package for employees. Our pay ranges are broad to allow for movement within our organization and to accommodate different skill sets and levels of expertise. We take into consideration a variety of factors including, but not limited to, skills, abilities, experience, education, credentials, and internal equity when determining the base salary offered. Roles are eligible for additional rewards including annual incentive payments based on individual and company performance.

If end date is listed, the posting will come down at 12:00 am on that date:

Thursday February 27, 2025

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, genetic information, military service or status, pregnancy, marital status, sexual orientation, gender identity or expression, or any other class, trait, or status protected by law.