Posting Detail Information Working TitleEmergency Service Supervisor Position LocationFort Collins, CO Work LocationPosition is fully in-office/in-person Research Professional PositionNo Posting Number202401689AP Position TypeAdmin Professional/ Research Professional Classification TitleManagement I Number of Vacancies Work Hours/Week40 Proposed Annual Salary Range$60,000 - $72,000 (salary is commensurate with experience) Employee Benefits Colorado State University is not just a workplace; it’s a thriving community that’s transforming lives and improving the human condition through world-class teaching, research, and service. With a robust benefits package, collaborative atmosphere, commitment todiversity, equity and inclusion (https://inclusiveexcellence.colostate.edu/about/) , and focus on work-life balance, CSU is where you can thrive, grow, and make a lasting impact. + Review our detailed benefits information here. (https://hr.colostate.edu/wp-content/uploads/sites/25/2021/01/benefits-summary-afap.pdf) + Explore the additional perks of working at CSU here. + For the total value of CSU benefits in addition to wages, use our compensation calculator (https://hr.colostate.edu/total-compensation-calculator/) . + Lastly, click here for more information about why Fort Collins is consistently ranked in the top cities to live in (https://hr.colostate.edu/prospective-employees/our-community/) ! Desired Start Date Position End Date (if temporary) To ensure full consideration, applications must be received by 11:59pm (MT) on10/14/2024 Description of Work Unit Veterinary Teaching Hospital The mission of CSU VTH Small Animal Critical Care Services, the pinnacle of veterinary medicine and education, is to ensure the advancement of patient welfare through a vital system distinguished by: personal excellence; compassionate care; exemplary education; collaborative & transformative research; and mutual trust with our community. Why work at Colorado State University? CSU was recently ranked first among Colorado-based educational employers and fifth among all in-state employers in Forbes magazine’s “America’s Best Employers by State!” We are looking to add individuals to our team who have the following characteristics: + Confidence – they expect success in what they do + Compassion – they have genuine care and concern for others + Commitment to Inclusive Excellence – they engage principles of diversity, equity, inclusion, and justice in all they do, valuing a supportive community where everyone’s contributions are valued, and all voices are heard + Empowerment – they use their knowledge and skills to adjust, change, and improve daily tasks/work for themselves and others + Integrity – they are honest, and others trust them + Responsibility – they take ownership of decisions and actions Our Investment in You Colorado State University ( CSU ) is committed to providing employees with a strong and competitive benefits and well-being package that supports you, your health, and your family. These CSU resources help with many aspects of your life – financial, physical, emotional, family, workplace wellness. These resources are part of our investment in you. Employees are benefits eligible when working a minimum of 20 hours per week;benefits outlined below reflect full-time status of 40 hours per week; some benefits would be prorated for part-time status. + Paid time off to include 24 vacation days, 15 sick days, 11 paid holidays annually + Comprehensive benefits programs and services including Medical, Dental, Vision, Life, Disability, Parental Leave, work/life resources, and more + Robust Employee Assistance Program ( EAP ) for your overall well-being + FREE college credit courses (up to 9-semester credits per year) through the Employee Study Privilege program + Tuition Scholarships up to 50% for eligible family members + FREE employee growth opportunity through CSU training and development opportunities + After-school programs and summer camps for kids + Community Discounts + FREE MAX transit use with CSU identification For more detail about these and other Health and Welfare benefits and Commitment to Campus programs, visit our CSU Well-Being Hub athttps://hr.colostate.edu/well-being-hub/and our Benefits programs for Administrative Professional employees:https://hr.colostate.edu/current-employees/benefits/afap/. Retirement Programs While employees of CSU do not contribute to Social Security, the University and the state of Colorado offer competitive retirement plans. As a condition of employment and required by Colorado law, employees are required to participate in either the University’s Defined Contribution Plan ( DCP ) or the Public Employee’s Retirement Plan ( PERA ) of Colorado. Each plan offers a generous employer match between 10% – 21%. For more information, visit:https://hr.colostate.edu/current-employees/benefits/afap/retirement/. Campus Culture and Principles of Community Colorado State University has a campus culture that is driven by a desire always to do better and a vision to be the best place to learn, work, and discover. Our Principles of Community – Inclusion, Integrity, Respect, Service, and Social Justice – reflect our core values and support CSU’s mission and vision of access, research, teaching, service, and engagement. Each member of our community has a responsibility to uphold these principles when engaging with one another and acting on behalf of the University. For more information visit:https://hr.colostate.edu/prospective-employees/our-people/. Tobacco and Smoke-Free Colorado State University is a tobacco and smoke-free campus. For the health of our university community, the use of smoking, vaping or tobacco products is prohibited on CSU grounds or in buildings. Position Summary The Emergency/Urgent Care service provides medical care for small animals and exotics on an emergency basis. As an Emergency Service Supervisor of the Emergency/Urgent Care service at CSU Veterinary Teaching Hospital ( VTH ), you will oversee the small animal veterinary technical team (veterinary technicians, assistants, hourlies) within the Emergency/Urgent Care service and partner with faculty. Due to the nature of the 24/7/365 service, the Emergency/Urgent Care service will have multiple supervisors to help with the daily needs of the department to ensure that there is a go-to leader on most shifts. You will provide hands-on support (floor supervisor), technical expertise, and leadership to ensure the smooth operation of the Emergency/Urgent Care service. The Emergency Supervisor is committed to ensuring the highest quality of patient care is delivered with exceptional client service while maintaining focus on teaching. Additional responsibilities but not limited to: + Manages workflows and shift coordination with employees and doctors in an emergency environment that often has a sporadic caseload which can consist of facilitating non-urgent and urgent medical procedures/surgeries/patient care. + Mentors and coaches support team members and participates with their annual performance reviews. + Assisting with recruiting efforts and training programs for new team members. + This position entails managing and facilitating support team coverage (scheduling). + Acts as a point of contact for other services/departments that are in need of leadership guidance during shift (patient care wards, client services, facilities). + Assisting with client inquiries/concerns that might arise during their shift. + Ensures that charge capture and other policies are followed. + Additional responsibilities as requested. A signing bonus may be considered for successful candidates. Required Job Qualifications + 4+ years of veterinary experience + Bachelor’s degree Substitutions for the Bachelor’s degree: + Associate’s Degree plus 4 years of veterinary experience in addition to the 4+ years of veterinary experience. + HS diploma/ GED plus 6 years of veterinary experience in addition to the 4+ years of veterinary experience. Preferred Job Qualifications + Outstanding communication skills and the ability to engage employees at all levels of the organization. + Prior leadership experience and/or shift lead experience + Registered Veterinary Technician or Veterinary Assistant + Veterinary Technician Specialist ( VTS ) in Emergency and Critical Care + Successful candidates should have flexibility with their schedule to meet the needs of 24/7 operations (days, evenings, weekends). + Experience in veterinary technician recruitment, leadership, and retention through creating a cohesive hospital environment and providing a structure where employees can advance. + Experience in an academic/higher education environment and/or veterinary specialty/emergency environment. + Understanding the educational and clinical goals of a veterinary teaching hospital. + Outstanding client communication and experience with conflict resolution. + Demonstrated commitment to diversity, equity, and inclusion. Diversity Statement Reflecting departmental and institutional values, candidates are expected to have the ability to advance the Department’s commitment to diversity and inclusion. Essential Duties Job Duty CategoryService/Operational Leadership Duty/Responsibility + Manage day-to-day workflow as a floor supervisor and shift coordination for veterinary support team. High-level leadership, communication and positive outlook are all critical attributes for success as a Supervisor in this unit. + Partners with Faculty Service Leader on collaborates with students, interns, residents, clinicians and clients + Ensures the consistent quality of patient care including triage, assessment, stabilization, treatment, monitoring, and restraint. + Assumes leadership and makes executive decisions in urgent situations when hospital leadership including faulty are not present. + Manages any client service focus (client questions, financial questions) + Ensures charge capture is accurate and timely within the unit + This position will be responsible for administering performance reviews, managing disciplinary issues, approving leave requests, reconciling timecards, and monitoring leave banks. + Patient Care oversight + Client management Percentage Of Time70 Job Duty CategoryRecruitment, retention, and training Duty/Responsibility + Collaborates with HR department to develop proactive recruitment and retention strategies to attract, hire, and retain talent. + Oversees veterinary technician internships/externships through local (and non-local) veterinary technology colleges to ensure that we provide a positive learning environment to attract future talent. + Ensures that thorough onboarding/training efforts are facilitated and managed. Percentage Of Time20 Job Duty CategoryFinancial Collaboration Duty/Responsibility + Participates in interpreting and developing financial reports/metrics/budgets to ensure the financial success of the VTH . + Evaluates staffing levels and identifies opportunities to best utilize resources. Percentage Of Time10 Application Details Special Instructions to Applicants This position will remain open until filled. To apply, please upload a cover letter that addresses the required and preferred job qualifications, a resume, and the contact information for three professional references. References will not be contacted without prior notification to candidates. CSU is committed to full inclusion of qualified individuals. If you are needing assistance or accommodations with the search process, please reach out to the listed search contact. Please note, applicants may redact information from their application materials that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution. Conditions of EmploymentPre-employment Criminal Background Check (required for new hires), Essential Services Designation, Shift Work, On-call Status - his position will be expected to cover on-call duties in rotation with other assigned supervisors. Please note: the frequency may vary based on current staffing, organizational structure, etc. An on-call week begins Monday eve Search Contactvth_hr@colostate.edu EEO Statement Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity/expression, or pregnancy in its employment, programs, services and activities, and admissions, and, in certain circumstances, marriage to a co-worker. The University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Colorado State University is an equal opportunity and equal access institution and affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. TheOffice of Equal Opportunity (https://oeo.colostate.edu/) is located in 101 Student Services. The Title IX Coordinator is the Director of the Office of Title IX Programs and Gender Equity, 123 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-1715,titleix@colostate.edu. The Section 504 and ADA Coordinator is the Director of the Office of Equal Opportunity, 101 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-5836,oeo@colostate.edu. The Coordinator for any other forms of misconduct prohibited by the University’s Policy on Discrimination and Harassment is the Vice President for Equity, Equal Opportunity and Title IX, 101 Student Services Building, Fort Collins, Co. 80523-0160, (970) 491-5836,oeo@colostate.edu. Any person may report sex discrimination under Title IX to theOffice of Civil Rights, Department of Education (https://www2.ed.gov/about/offices/list/ocr/docs/howto.html) . Background Check Policy Statement Colorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks for the finalist before a final offer. The type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so. References Requested References Requested Minimum Requested3 Maximum Requested3 Supplemental Questions Required fields are indicated with an asterisk (*). + * Are you willing and able to report to work as directed to perform essential and/or emergency services without delay or interruption? + Yes + No Applicant Documents Required Documents + Cover Letter + Resume Optional Documents