Position Summary: The ED EST is responsible for providing and supporting patient care and an exceptional patient experience in the ED. The ED EST is also responsible for supporting efficient throughput of both discharged and admitted ED patients. Education, License & Cert: High school graduate/GED or equivalent BLS required Experience: Previous customer/patient relations experience preferred Minimum 2 years of experience as a Patient Care Technician/CNA preferred EMT/EMT-P preferred EKG certification preferred Phlebotomy certification preferred Essential Functions: Stocks and organizes ED supplies and equipment including dietary supplies Transports patients into and out of the ED including assisting patients from private vehicles, moving patients via wheelchair, stretcher, or hospital bed Measures and documents vital signs accurately and timely Present in the ED waiting area providing support and information to patients and families awaiting care or test results Keeps Nurse First or Charge Nurse aware of patient or family changes or increased anxieties. Alerts RN to any patients expressing the desire or demonstrating behaviors concerning for leaving without being seen. May perform phlebotomy as ordered by the provider or per Nursing Protocol orders Performs circulating role during trauma activations Performs POCT (and daily QI) and documents results; follows procedure for reporting critical results Performs EKGs as ordered by the provider or per Nursing protocol orders Responds to call bells Assists patients as needed (e.g., ambulation, bed pans, comfort measures) Performs hourly rounding in conjunction with the ED RN; documents same in the EHR Performs 1:1 suicide watch as requested Performs the sitter role as requested Identifies needed repairs to equipment or department and submits work orders for same Maintains pre-hospital equipment in an organized clean manner and communicates with pre-hospital providers Participates in ED staff meetings and ED Shared Governance Other Duties: Performs clerical tasks and duties as assigned Other duties to support departmental operations as assigned Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you’ll find staff members who have committed themselves to serving the community. The Guthrie Clinic is an Equal Opportunity Employer that welcomes and encourages diversity in the workplace. The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.