Summary About the Position: This is a position with the 81st Regional Support Command, Health Service Branch located at Fort Jackson, South Carolina. Responsibilities Serve as Employee Assistance Program Liaison point of contact for Department of Army Civilians and family support referral programs such as Army Substance Abuse and Federal Drug-Free Workplace. Establish administrative process for employees and supervisors dealing with performance problems in the workforce. Develop and maintain working relationships and networks with community services, medical personnel, and organizations to facilitate prevention, education, and resolve problems. Initiate and maintain liaison with Army and other military and civilian community human service providers to coordinate quality programs and services. Conduct initial interview and assessment of employee’s problem(s) which may interfere with job performance. Review programs to ensure employee, family members, and supervisors understand and have access to the best possible services. Coordinate with management to conduct workplace assessments to obtain statistical data for reporting purposes. Plan and conduct new employee orientation and other briefings as required on substance abuse, drug free workplace, and adult living issues topics. Requirements Conditions of Employment Qualifications Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. 30 Percent or More Disabled Veterans Current Department of Defense (DOD) Civilian Employee (non-Army) Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce Executive Order (E.O.) 12721 Interagency Career Transition Assistance Plan Military Spouses, under Executive Order (E.O.) 13473 Non-Appropriated Fund Instrumentality (NAFI) Non-Department of Defense (DoD) Transfer Office of Personnel Management (OPM) Interchange Agreement Eligible People with Disabilities, Schedule A Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Reinstatement Veterans Recruitment Appointment (VRA) In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes interpreting and providing guidance on family support referral programs; utilizing clerical and administrative procedures to complete reports and prepare brochures and flyers; and assisting with referring employees and family members to resources and programs. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-07). OR Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as: sociology, psychology, counseling, and social work. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages. You will be evaluated on the basis of your level of competency in the following areas: Administration and Management Attention to Detail Customer Service Customer Service (Clerical/Technical) Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Manages and Organizes Information Oral Communication Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-07). Education FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html Additional Information Position may be filled as a temporary appointment NTE 30-SEP-2025, if the candidate is not a current permanent Army employee. Temporary appointments may be extended up to a maximum of three years. Army employees who accept a time-limited appointments (to include employees with personal competitive status) will be separated at the end of the time-limited appointment date if the Not-to-Exceed (NTE) date is not extended. Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration. You will be required to provide proof of U.S. Citizenship. Direct deposit of pay is required. Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet. This is a Human Capital & Resource Management position. Multiple positions may be filled from this announcement. Salary includes applicable locality pay. Permanent Change of Station (PCS) allowances may be authorized, subject to the provisions of the Joint Travel Regulations and an agency determination that a PCS move is in the Government's interest. New Army Reserve Military Technicians may be authorized moving expenses to their first official duty station. To be eligible to receive moving expenses, you must be a newly appointed Federal civilian employee or have a minimum of a 3-day break in service from previous Federal civilian employment.