In this role, you will:

Support Account Executive and Producer in servicing assigned book of benefits accounts, as well as manage certain benefits accounts autonomously

Provide customer service for assigned accounts, which includes handling daily emails and phone calls from clients, vendors, and other team members

Build and maintain client relationships

Maintain electronic filing and required data in Benefit Point (agency management system)

Identify opportunities for cross-sell and up-sell of HUB products and services when appropriate for the clients’ needs

Be knowledgeable of changes in the insurance industry; and regularly attend industry events, seminars, or conferences

Act as liaison between clients and insurance carriers to resolve escalated service issues

Manage, organize, and conduct client meetings when necessary

Market renewals as required

Participate or assist in the new business process

Prepare, print, and, in some cases, deliver communication material to clients

Review contracts, plan documents, and plan summaries for accuracy

Prepare benchmark reporting

Assist team members with compliance materials, including 5500s, wrap documents, and ACA reporting documents

Assist clients with claims, billing, and other day to day service issues

What you offer us:

5+ years of experience within employee benefits, human resources, or a related field

High school diploma required, college degree preferred 

Proficiency in MS Office

Excellent written and oral communication skills

Excellent organizational and prioritization skills

High attention to detail essential

Proven ability to work independently and take leadership on accounts

Proven ability to support new business development

Proficiency presenting to clients and their employees 

Life, Accident, and Health Insurance License (or ability to obtain within three months of employment)

What we offer you:

A rewarding job that helps local businesses in the community

Medical/dental/vision/life insurance, 401k matching program, Health Savings Account funding, and voluntary insurance options

Generous time-off policies

A work/life balance because that’s important for all of us

Learn from the expertise of your coworkers

Growth- HUB is growing, and so can your career

Be part of a motivated team

Additional benefits based on qualifications of applicant

The annual compensation range for this position starts at $75,000 to $90,000.

About HUB:

HUB International is the 5th largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. At HUB, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. With over 19,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.

Why Choose HUB?

At HUB, we believe in investing in the future of our employees and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.

We are the perfect fit if you:

are seeking a progressive work environment at a rapidly growing organization

have a desire to help others protect their future

have an entrepreneurial spirit and are challenged by the opportunity to grow the business

are focused on learning and development to enhance your industry knowledge and expertise

are a self-starter willing to invest time and energy to learn the technical aspects of our business

believe in integrity and building success by developing relationships with others

Department Account Management & Service

Required Experience: 5-7 years of relevant experience

Required Travel: Negligible

Required Education: High school or equivalent

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

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