**In this role, you will:** + Support Account Executive and Producer in servicing assigned book of benefits accounts, as well as manage certain benefits accounts autonomously + Provide customer service for assigned accounts, which includes handling daily emails and phone calls from clients, vendors, and other team members + Build and maintain client relationships + Maintain electronic filing and required data in Benefit Point (agency management system) + Identify opportunities for cross-sell and up-sell of HUB products and services when appropriate for the clients’ needs + Be knowledgeable of changes in the insurance industry; and regularly attend industry events, seminars, or conferences + Act as liaison between clients and insurance carriers to resolve escalated service issues + Manage, organize, and conduct client meetings when necessary + Market renewals as required + Participate or assist in the new business process + Prepare, print, and, in some cases, deliver communication material to clients + Review contracts, plan documents, and plan summaries for accuracy + Prepare benchmark reporting + Assist team members with compliance materials, including 5500s, wrap documents, and ACA reporting documents + Assist clients with claims, billing, and other day to day service issues **What you offer us:** + 5+ years of experience within employee benefits, human resources, or a related field + High school diploma required, college degree preferred + Proficiency in MS Office + Excellent written and oral communication skills + Excellent organizational and prioritization skills + High attention to detail essential + Proven ability to work independently and take leadership on accounts + Proven ability to support new business development + Proficiency presenting to clients and their employees + Life, Accident, and Health Insurance License (or ability to obtain within three months of employment) **What we offer you:** + A rewarding job that helps local businesses in the community + Medical/dental/vision/life insurance, 401k matching program, Health Savings Account funding, and voluntary insurance options + Generous time-off policies + A work/life balance because that’s important for all of us + Learn from the expertise of your coworkers + Growth- HUB is growing, and so can your career + Be part of a motivated team + Additional benefits based on qualifications of applicant + The annual compensation range for this position starts at $75,000 to $90,000. **About HUB:** HUB International is the 5th largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. At HUB, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. With over 19,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions. **Why Choose HUB?** At HUB, we believe in investing in the future of our employees and provide continuous opportunities for growth and development **.** Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. **We are the perfect fit if you:** + are seeking a progressive work environment at a rapidly growing organization + have a desire to help others protect their future + have an entrepreneurial spirit and are challenged by the opportunity to grow the business + are focused on learning and development to enhance your industry knowledge and expertise + are a self-starter willing to invest time and energy to learn the technical aspects of our business + believe in integrity and building success by developing relationships with others Department Account Management & Service Required Experience: 5-7 years of relevant experience Required Travel: Negligible Required Education: High school or equivalent HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm . EEOAA Policy (https://hubinternational.jobs/eeo/) E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 or USRecruiting@hubinternational.com . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.