Be a part of a revolutionary change

At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

 

Join Our Team as an Employee Care (HR) Specialist!

Are you passionate about HR and ready to make a difference? We are looking for a dedicated Employee Care Specialist to join our Shared Services Center (SSC) in Manila. If you thrive in a dynamic environment and have a knack for problem-solving, this is the perfect opportunity for you!

 

What Your Day Looks Like:

Customer Support: Be the first point of contact for HR-related queries, providing expert advice and support to assigned markets. Act as the main liaison for local HR teams and management, handling Compensation & Benefits (C&B) activities.Accurate Reporting: Deliver complete and timely answers according to global and local guidelines, ensuring adherence to HR KPIs. Experience with Salesforce is preferred.Data Management: Maintain HR2U data and perform audits in line with Internal Controls, Audit Procedures, OPMs, and HR KPIs. Support the SSC Compensation team during global cycles (IC, Merit, Salary Surveys). SAP experience is an advantage.High-Quality Reporting: Prepare standard reports, including calculations and simulations. Run reports and eligibility checks to support local C&B cycles (awards, variable pay, benefit programs).Complex Changes Coordination: Analyze organizational structures, prepare files, and follow up with involved parties to execute complex mass changes.Continuous Improvement: Identify areas for improvement within HR SSC services, initiate and lead Continuous Improvement (CI) projects to enhance service efficiency.Knowledge Retention: Onboard and train HR Generalists, regularly update work instructions to ensure knowledge transfer within the team.

 

Who We're Looking For:

Educational Background: Bachelor's Degree.Communication Skills: Ability to effectively communicate across multiple organizational levels.Technical Skills: Proficiency in MS Office and SAP experience is required.

 

Work Schedule and Location

Generally Mondays to Fridays on a hybrid work arrangement, with a minimum of 3 days on-site.Based in 8 Rockwell, Makati Head Office.

 

What We Offer:

Our success depends on the men and women who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:

Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.Take pride in delivering our promise to society: to deliver a smoke-free future

We offer a Fixed Term Contract: Enjoy a competitive compensation package and great benefits.

Comprehensive Benefits: Prorated 13th & 14th months’ pay, HMO coverage for you and your qualified dependents, prorated PHP 10,000 annual medical reimbursement, among others

Philip Morris International is certified globally by both the Top Employer Institute and the Equal Salary Foundation.