What You’ll Do:
The AVP/Employee Experience Program Manager is responsible for the day-to-day administration and long-term strategy of key employee experience initiatives intended to drive engagement and retention. These programs include the employee survey platform, AB’s recognition program, employee onboarding, and employee wellness groups, as well as broad culture initiatives. The Employee Experience Program Manager will be responsible for developing a strategy and goals for each program, liaising with vendors and internal teams to ensure excellent implementation, developing resources and campaigns to support high usage across the firm, and working closely with our technology team to surface and resolve user issues.
Who You’ll Work With:
The Corporate Communications and Employee Experience team sits within AB’s People organization and manages an array of programs and initiatives. The team supports internal communications for the firm including executive messaging, global town halls, and the management of the employee intranet. They also advance the employee experience at AB by developing and administering programs related to employee engagement: an excellent onboarding experience, a firm-wide recognition program a comprehensive listening strategy that encourages candid employee feedback and employee wellness groups that bring colleagues together to enjoy a shared activity.
Responsibilities
Manage and administer AB’s employee experience programs including AB’s employee engagement survey, the firm’s recognition program, onboarding and employee wellness groups.
Work proactively with vendors and internal technology product owners to ensure excellent implementation of employee programs.
Provide user support, monitor programs, and escalate issues to the appropriate internal and external contacts.
Execute efficient change management when implementing new programming.
Stay current with the latest research and trends regarding employee engagement, developing thought leadership content that can be shared within the People organization and across the firm.
Develop and implement resources and campaigns to support high employee program usage by managers and staff.
Create and execute communications plans related to AB’s employee experience initiatives, including email messages, intranet articles, PowerPoint decks, and more.
What We’re Looking For:
Bachelor's Degree and a minimum of 4-5 years of related experience in the Human Resources field
Experience managing Human Resources programs preferred
Experience developing content for an internal audience preferred
Excellent written and verbal communication skills
Demonstrated ability to be a flexible, proactive, creative problem-solver and self-starter
Excellent organizational and project coordination skills
Proven ability to thrive in a collaborative, team-based environment
Ability to effectively collaborate with coworkers and subject matter experts in a matrixed environment
Ability to build relationships both in-person and virtually
Who We Are:
AllianceBernstein (AB) is a global investment-management firm providing industry-leading research and investment solutions through a combination of innovation, intellectual curiosity and relentless ingenuity. We offer high-quality research and diversified investment services to institutional and individual investors worldwide. Our clients include some of the world's top institutions as well as private wealth clients and retail investors. Through close partnerships with our clients, we collaborate on investment strategies across regions and sectors to inspire innovative thinking and deliver superior outcomes.
Nashville, Tennessee