Marsh is seeking candidates for the "Employee Health & Benefits Claims Advisor" for Mercer Marsh Benefits (MMB) Department based in the Athens office.

What is in it for you?

A company with a strong brand, with experience developing solutions for today’s and tomorrow’s toughest challenges

The opportunity to grow your career and showcase your talent in a global organization

An opportunity to learn other areas in consulting, such as HR transformation

A culture of internal mobility, diversity, inclusion, and collaboration

Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities, and interactions with counterparts in industry groups and client organizations

Flexible work opportunities for work/life balance

We will count on you to:

Be one of the points of contact servicing our insureds

Offer guidance, support and clarifications to the insureds, regarding the procedure to correct file claim

Effectively resolve disputes with insurance companies

Dully explain the plan’s offered benefits and ways to optimize its full capacity

Support HR specialists in healthcare market and relevant issues that they should be aware of

What you need to have: 

At least 2 years of working experience in handling Health & Benefits claims queries

Strong knowledge of the Greek Health & Benefits insurance market operations and procedures

Alternatively 3-5 years of work experience in a Life Agency as either customer service expert or as back office administrator

Strong oral and written communication skills

Effective negotiation skills

Avid user of technology

Proficient in both Greek and English

Proficient in MS Office (Outlook, Word, PowerPoint and Excel)

What makes you stand out:

The ability to handle different insureds’ backgrounds and personalities 

Expertise in Employee Health & Benefits Department will be appreciated

Sense of empathy in balance with time management

Kind and professional manners with attention to detail

Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

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