Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Human Capital (HC)

Management Level

Senior Manager

Job Description & Summary

At PwC, our people in people operations primarily focus on managing the people lifecycle and the day-to-day operational tasks related to managing employees. This includes activities such as employee onboarding, offboarding, payroll and benefits administration, absence management, employee record-keeping, compliance with labour laws and regulations, and managing employee inquiries and issues. These individuals enable HR processes and systems to run smoothly in order to efficiently support our workforce.

In employee relations at PwC, you will focus on maintaining positive relationships between employees and the organisation, fair treatment, and resolving workplace conflicts effectively. You will play a crucial role in fostering a harmonious work environment.

Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Craft and convey clear, impactful and engaging messages that tell a holistic story.

Apply systems thinking to identify underlying problems and/or opportunities.

Validate outcomes with clients, share alternative perspectives, and act on client feedback.

Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.

Deepen and evolve your expertise with a focus on staying relevant.

Initiate open and honest coaching conversations at all levels.

Make difficult decisions and take action to resolve issues hindering team effectiveness.

Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

PricewaterhouseCoopers Service Delivery Center (Bangalore) Private Limited is a wholly owned indirect subsidiary of the US firm of PricewaterhouseCoopers.

As internal firm services, we enable the firm to enhance PwC's ability to address the strategy, growth, and innovation agendas of our clients. 

  

Job Description 

  

Level - Senior Manager 

Experience - 12-14 years including at least 5 years of solid experience in employee investigations, labor compliances domain  

Role - Employee Investigations & Policies: We are looking for an HR professional who would drive employee investigations and policy matters, working with a larger team.

The job will include elements of strategy and execution, including but not limited to: 

 

Advisory on employee relations matters, including grievances, investigations, disciplinary action, counselling and terminations. 

Coach and guide HR team in conducting investigations.  

Lead and manage complex and sensitive investigations, including matters involving employment law and grievance redressal. 

Partner and collaborate with other functions such as Ethics and Legal teams on employee matters, policies, compliances and controls. 

Oversee analysis and reporting of ER matters.  

Design and implement firm HR policies to ensure they are globally consistent, locally compliant and adhere to the firm’s values and code of conduct. 

Keep abreast of regulatory developments within or outside of the firm as well as evolving best practices in compliance control. 

 

Join us if you  

Have the ability to influence and provide consultative guidance in large organizational structures. 

Have experience in handling complex employee situations and working closely with legal and compliance teams. 

Have a research and data driven approach, but at the same time understand employee sensitivity and firm reputation. 

Can think differently across projects but with strong execution focus. 

Enjoy working with cross-functional teams, ability to work under tight timelines. 

 

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Coaching and Feedback, Communication, Complaint Management, Confidential Information Handling, Conflict Resolution, Contract Dispute Resolution, Contract Interpretation, Creativity, Developing Policies and Guidelines, Disciplinary Procedures, Embracing Change, Emotional Regulation, Empathy, Employee Data Management, Employee Relations, Employee Relations Program Development, Employee Surveys, Employee Terminations, Handling Sensitive Information, Human Resources (HR) Policies, Human Resources (HR) Project Management {+ 17 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date