The Employee Relations (ER) Associate provides a broad range of professional employee relations activities including but not limited to employee consulting, conflict resolution, policy interpretation and triage high level employee relations concerns to the appropriate ER Investigator. Interacts with all levels of leadership regarding coaching, legal compliance, and discipline. Works with a great deal of independent discretion in decision making and execution of responsibilities while maintaining a high level of confidentiality.  Works closely with the broader Employee Relations team and regional HR teams to consistently deliver high quality customer service to customers and provide professional representation of the department. 

Additional responsibilities may include:

Collaborating and communicating with team members to understand their concerns. Counseling and providing guidance and support to the team members and resolving their issues. Understand company policies and procedures. Aides communication between leaders and team members and resolving issues. Ensuring the company’s policies are kept up to date and in line with industry best practices. QUALIFICATIONS/KNOWLEDGE/SKILLS/ABILITIES Bachelors Degree 2-5+ years of proven work experience in Human Resources 1-3 years of employee relations experience strongly preferred Knowledge of employment law (e.g. FLSA; COBRA; ADA; FMLA; etc.) Outstanding interpersonal skills Exceptional written and verbal communication Ability to analyze data and provide insights for improvement Excellent organizational skills and attention to detail Strong problem-solving ability

Reports to: Employee Relations Manager

 

Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People motivated to do their best every day. People who are always ready to apply themselves. As one of Indiana's largest employers, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation's healthiest states.

IU Health is among the top ten largest single-state nonprofit health systems in the United States. Through its 16 hospitals (a mix of urban, suburban and rural facilities), IU Health offers a full range of specialty and primary care services for children and adults. Statewide, IU Health has more than 2,600 staffed beds, $6.23 billion in net total operating revenue, and strategic service lines including cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplant, that have received national recognition for quality patient care over the decades. IU Health has over 34,000 team members.

Apply teamwork. Apply experience. Apply skill. Apply yourself. And together we can change everything.