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 Education & Experience 

ADR Professional designation highly desired Law degree considered a strong asset 7-10 years of Employee/Labour Relations, Human Resources or equivalent business experience (strong exposure and knowledge of employee and labour relations required) Experience with Employee listening tools/techniques 

Other skills

Strong communication skills (verbal, written, presentation) Excellent inter-personal relationship skills Ability to connect with and engage front-line staff Strong relationship management skills – must be able to relate to all levels of the organization, including senior leaders Ability to deal with high-stress and crisis situations Above-average de-escalation and facilitation skills Above-average conflict resolution capabilities Strong understanding of collective agreements and grievance resolution processes Ability to handle multiple and varying complex tasks Expert at conducting Workplace Investigations pertaining to Human Rights and Occupational H&S violation.