Job Title: Employee Relations Coordinator Department: Human Resources Reports To: Employee Relations Manager FLSA Status: Non-Exempt Position Summary: The Employee Relations Coordinator is responsible for supporting the Employee Relations function within the Human Resources department. This position contributes to creating a productive and supportive workplace by assisting in various aspects of employee relations, compliance, and engagement initiatives. Key Responsibilities: + Employee Relations Support: + Serve as the first point of contact for employee concerns, questions, and complaints providing guidance and assistance as needed. + Conduct preliminary inquiries into employee relations, issues, claims and grievances to gather relevant information and assess next steps. + Coordinate with the Employee Relations Manager on the resolution of escalated issues. + Assist in the interpretation and communication of HR policies and procedures to employees and managers. + Promote adherence to workplace policies and company standards through clear communication and guidance. + Manage the processing of unemployment claims, gathering necessary documentation, and responding within deadlines. Assist management and attend unemployment hearings, as needed. + Review background checks, work with applicants on obtaining necessary documentation, such as court dispositions, and collaborate with Employee Relations Manager to determine hire eligibility. + Talent Management + Assist in managing new hire orientation to ensure new hires are well informed about company policies, culture and expectations. + Assist in the management of onboarding programs to ensure new hires are properly trained and prepared for their roles. + Participate in organizing and supporting employee engagement activities to foster a positive workplace environment. + Assist with the development and management of training and development programs, including managing the organization’s online Learning Management System. + Provide Generalized HR Support + Provide general administrative and operational support for the Employee Relations function. + Assist with other HR functions, such as benefits or recruitment, as needed. Qualifications: + Education and Experience: + 2 years related experience in employee relations or HR support roles. A bachelor’s degree in Human Resources or related field is preferred. + Skills and Competencies: + Strong written and verbal communication skills. + Ability to maintain confidentiality and handle sensitive information with discretion. + Excellent problem-solving skills and attention to detail. + Proficiency with HRIS systems and Microsoft Office Suite.