What You'll Do We are looking for a dynamic and experienced Employee Relations (ER) Global Lead to design, execute, and standardize our global ER strategy across diverse geographies. This leadership role will increase operational efficiency, foster a culture of fairness and accountability, and ensure application of ER policies and practices worldwide. You are an analytical who can balance strategic vision with tactical execution while promoting a positive employee experience. Youl will report to Senior Director. This is an Individual Contributor role. Job Location: Pune What Your Responsibilities Will Be Global Strategy & Standardization: You will Design and implement a comprehensive global employee relations strategy that aligns with business objectives and fosters a fair, inclusive, and compliant workplace. Standardize ER processes, and frameworks across all geographies while accounting for local legal and cultural nuances. Establish metrics, KPIs to measure the effectiveness of ER programs and drive continuous improvement. You will Investigate ER cases for India region and oversee the consistent handling and resolution of complex and sensitive ER cases across regions, ensuring alignment with company values and legal compliance. Implement efficient case management systems to track, analyze, and report on ER trends and outcomes. Provide expert guidance on employee disputes, performance management, investigations, and policy violations. You will Partner with HR Business Partners, Legal, Compliance, and senior leadership to provide strategic ER insights and support decision-making. Advise and coach leaders on best practices for addressing employee concerns, mitigating risk, and fostering a positive work environment. Lead the development and delivery of ER training and communication initiatives for managers and employees globally. Operational Efficiency & Ownership: You will Design scalable and efficient workflows that enable rapid and consistent execution of ER processes across global teams. Ensure investigations while maintaining confidentiality and minimizing organizational risk. Take ownership of global ER initiatives, driving accountability and delivering measurable outcomes. You will Leverage data analytics to identify patterns, assess organizational health, and provide actionable insights for proactive ER strategies. Monitor emerging trends and external benchmarks to refine ER practices and enhance employee experience. Prepare, present regular reports on ER metrics, key findings, and strategic recommendations to senior leadership. What You'll Need to be Successful 8+ years of progressive experience in employee relations, labor relations, or HR, with a minimum of 3 years leading global ER initiatives. Proven track record of designing and implementing global ER strategies and processes. Knowledge of international labor laws, compliance frameworks, and cultural sensitivities. Exceptional emotional intelligence and the ability to handle complex, confidential matters with empathy. Have Analytical mindset with expertise in using data to inform decision-making and measure outcomes. Excellent interpersonal skills with the ability to partner across geographies and organizational levels. Bachelor's degree in human resources, Business Administration, or a related field; advanced degree or relevant certifications (e.g., PHR, SHRM-SCP). #LI-Onsite How We'll Take Care of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. Learn more about our benefits by region here: Avalara North America What You Need To Know About Avalara We’re Avalara. We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year, and this year we became a billion-dollar business. Our growth is real, and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.