At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.
Founded in 1990, World Wide Technology (WWT), a global technology solutions provider leading the AI and Digital Revolution, with $20 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps customers and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.
With nearly 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and leadership focus on diversity and inclusion. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners, and communities.
Want to work with highly motivated individuals on high-performance teams? Join WWT today!
What will you be doing?
The Employee Relations Manager serves as a trusted advisor to both leaders and employees. This role will be responsible for handling formal investigations and employee relations concerns. Serves as an Employee Relations (ER) subject matter expert and point of escalation for leaders, HR Business Partners (HRBP's) and employees. This role will be responsible for helping to ensure the timely, quality, and compassionate resolution of investigations and escalated high-risk consultations. In this capacity, may also provide thought partnership and guidance to HR Business Partners (HRBP's), and leaders.
RESPONSIBILITIES:
Leads formal investigations ensuring compliance with all federal state and local laws Handles and resolves complex employee relations concerns and follow up and guidance on resolution Partners with HRBP's and legal to ensure consistency and align on HR practices Works with leaders to propose and advise on people strategies Documents cases and works with the Sr. Employee Relations Manager and legal on any litigation Ensures timely and quality resolution of consultations, as well as the appropriate escalation of high-risk and critical consultations to the Sr. Employee Relations Manager or legal Models the company's Core Values of Trust, Humility, Embrace Change, Passion, Attitude, Team Player, Honesty and Integrity Other duties as assigned