Role and Responsibilities The Employee Relations Manager will lead and champion initiatives that creates an environment in which the employees feel valued, can be successful and are engaged. They will provide guidance on matters involving performance, behavior, conflict prevention and dispute resolution, and hourly and salaried employment practices. They will respond to and evaluate employee relations issues with a high level of customer focus and sensitivity. They will utilize data collected to identify trends and patterns and will report on findings. Essential Functions + Provide exceptional customer service to employees, both locally and in remote locations. + Manage the full performance management process including annual performance evaluations, disciplinary actions and performance improvement plans. + Maintain job descriptions, including management of the job titles in the HRIS. + Assist with the development and implementation of employee relations policies, procedures, and guidelines. + Assist with recordkeeping related to hiring, termination, credentialing, transfer, and promotion, particularly as related to Equal Employment Opportunity (EEO), affirmative action, and diversity initiatives. + Administer the equal employment opportunity and affirmative action programs with the assistance from contracted preparer. + Handle all Equal Employment Opportunity Commission (EEOC) and State Division of Human Rights (SDHR) complaints in conjunction with legal counsel and HR management. + Act as an advisor for managers on employee relations and labor relations issues. + Conduct internal investigations related to employee concerns and escalate investigations to the Director of Human Resources as needed. + Conduct exit interviews, summarize findings, and prepare reports showing trends and concerns for management to review. + Assist with Human Resources aspects of Department of Health audits. + Co-chair the Safety Committee. + Investigate reported worksite incidents and prepare monthly reports for the Senior Leadership Team + Continuously look for areas of improvement in employee relations. + Assists with leadership development training. + Other duties/projects as assigned. This job description reflects managements assignment of essential functions; and nothing in this herein restricts managements right to assign or reassign duties and responsibilities to this job at any time.