The Employee Relations Manager will play a crucial role in fostering a positive workplace environment by managing relationships between employees and the organization. This position involves addressing employee concerns, ensuring compliance with labor laws, and implementing policies to promote fair treatment and employee satisfaction. The ideal candidate will possess excellent communication skills, a deep understanding of labor relations, and the ability to handle sensitive issues with discretion and integrity. YOUR TASKS Act as a point of contact for employee concerns and grievances. Conduct investigations into complaints and provide resolution in a timely and fair manner, maintaining strict confidentiality and promoting organizational values. Maintains excellent recordkeeping Collaborate with the legal department to address and respond to legal claims Develop and implement employee relations programs and policies to promote a positive workplace environment. Mediate conflicts between employees and management to ensure fair and respectful treatment for all parties. Ensure compliance with all relevant labor laws and regulations. Maintain up-to-date knowledge of state and federal employment laws, recommending updates to company policies and procedures accordingly. Conduct regular audits of employee relations practices to ensure adherence to legal standards. Provide coaching, training and support to managers and human resources team on handling employee relations issues and to develop preventive measures. Promote a culture of continuous improvement and professional development within the organization. Assist in the development and implementation of performance management systems. Monitor and analyze employee performance data to identify trends and areas for improvement. Any additional tasks that may be assigned to ensure an efficient, safe, clean, and goal-oriented work environment This job description is not intended to be a comprehensive list of duties and responsibilities, the Company reserves the right to change or modify the job description at any time, with or without notice. YOUR PROFILE Bachelor's degree in Human Resources, Business Administration, or a related field. Minimum of 7 years of experience in employee relations or a related human resources role. Experience in conflict resolution, mediation, and conducting investigations. Strong knowledge of labor laws and regulations. Excellent communication and interpersonal skills. Strong problem-solving and conflict resolution abilities. High level of integrity and discretion in handling sensitive information. Ability to work independently and as part of a team. Strong organizational and time management skills. Proficiency in Microsoft Office Suite and HR software. Ability to travel up to 50% of the time Work hours may vary based on organizational needs. Must be bilingual (Spanish /English) WE OFFER Medical, Dental, Vision, Life Insurance, and Disability Pay. 401(k) with company matching up to 6%. Paid Time Off, including paid holidays. Flexible Spending Accounts. Voluntary benefits such as legal and financial assistance, pet insurance, and more. Employee Assistance Program. Ongoing employee development opportunities including tuition reimbursement, scholarships, and training. Commuter benefits. Employee engagement activities. EOE Protected Veterans/Disability