**Employee Services (HR Direct / HR Case Management)** **Who We Are** Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to work beyond the cutting-edge, continuously pushing the boundaries of science and engineering to make possible the next generations of technology, join us to Make Possible a Better Future. **What We Offer** At Applied your wellbeing is at the core of our benefits and wellness programs through our competitive total rewards package. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. **Summary** : Expands skills in own work area within an analytical/scientific method or operational process. Maintains appropriate licenses, training and/or certifications, as needed. Applies experience and skills to complete assigned work within our area of expertise. Works within standard operating procedures and/or scientific methods. Works with a moderate degree of supervision **Key Responsibilities:** + Performs complex transactions related to HR administrative and operational activities requires broad knowledge of operational procedures and tools obtained through extensive work experience with a high degree of accuracy. + Designs and delivers appropriate training, support and guidance on specialized HR programs and processes, responding to and resolving increasingly complex issues. + Actively participate in designing and implementing standard operating processes to maximize shared services effectiveness and outcomes. + Researches, compiles, analyzes, and summarizes data to create shared service presentations, training materials, reports, and metrics. + Responsible for the training/cross-training of HR Shared Services team on the employment life-cycle processes. Train other teams on shared services processes and programs. + Providing support to the HR Shared Services team by resolving escalations and by providing guidance to junior team members. + Works with external stakeholders and multiple SMEs to execute HR programs and processes. + Operates under limited supervision for non-routine situations and may be responsible for leading daily operations. **Skills, Knowledge, Experience** + Leading / working with a team – reviews and assesses talent and performance against documented processes and service level agreements, keen eye on efficiency/effectiveness. + Problem Solving in context to HR Operational issues – knowledge and experience in HR operational programs/activities, resourceful and innovative, resilient + System and Tools – In-depth knowledge and experience with Workday or a comparable HR Tool/System, HR operational execution and service delivery, supervisory experience and project management experience. + Advanced excel skills to provide reporting, analytics, and performance dashboards + 4 – 6 years of experience **Performance Behaviors** : Integrity – maintaining confidentiality **Professional Skills** Strong Customer Orientation, Problem Solving, Communication, Leading a team, Learning Agility Joining Location – Bangalore, Whitefield Education – Bachelor’s degree **Job timing – 8:30 PM to 5:30 AM / 09:30 PM to 06:30 AM (** **U** **S Shift** ) Shift allowance available apart from the compensation. _Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. To learn more about our commitment to DEI visit the Applied Materials_ Inclusion page. (https://www.appliedmaterials.com/us/en/careers/inclusion.html) **Qualifications** **Education:** Bachelor's Degree **Skills:** **Certifications:** **Languages:** **Years of Experience:** 4 - 7 Years **Work Experience:** **Additional Information** **Time Type:** Full time **Employee Type:** Assignee / Regular **Travel:** No **Relocation Eligible:** Yes Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.