Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

The role is part of the Global Mobility Team in Manila which is responsible for delivering first-rate support and administrative services to AECOM employees identified for international assignments. The role involves working on medium to high complexity tasks focused on vendor management, assignment management, tax, and immigration, in compliance with service level agreements, policies, governance, and performance targets.

 

Responsibilities & Duties

Generate cost estimates and assignment letters across all phasesPrepare and consolidate specific reports for all supported regions, including termination reporting and immigration initiations through AssignmentPro, ServiceNow, and WorkdayInitiate all vendor related servicesPrepare and coordinate all invoice related activitiesCollaborate, coordinate, and consult with GM Leads and other internal teams including Payroll, Finance, and Tax TeamsProcess and maintain data for all mobility related tools, following standard protocols for electronic personnel file management and document storage and ensuring that confidentiality is always maintainedEnsure adherence to audit and regulatory requirements both internal and external (e.g. GDPR, AECOM Privacy Policy and SOX) for compliance and risk mitigationSupport team members in addressing routine issues within the assigned processes; ensure that cases are handled in a timely and accurate manner. Transfer and escalate cases when appropriate, following specified guidelines.Contribute to SOP/DTP maintenance process by identifying opportunities to improve current processes, escalate for discussion and decision and revise documents accordingly.Contribute specialized expertise to assigned projects and provide key updates to Team Lead and Manager

Qualifications

Minimum Requirements:

Bachelor’s degree or at least 5 years of relevant work experience Experience working in an outsourcing, shared services, or similar model with compensation-related role or other similar functions is preferredIntermediate knowledge and understanding of expatriate tax and/or global mobilityExperience using Oracle, Workday, ServiceNow, AssignmentPro or other similar platforms and tools is preferredIntermediate proficiency in MS Office tools  

 Attribute:

Ability to be thorough and meticulous in completing assigned tasks and with the ability to propose ways to prevent or eliminate errors, discrepancies & issues. (Attention to Detail) Ability to develop and maintain good customer relationship with the ability to initiate ways to improve customer experience (Customer Service)Proactively finds ways to improve customer experience (Customer Service) Ability to effectively communicate within a varied audience and internal and external customers using different platforms. (Communication)Ability to identify and resolve moderate and complex issues by applying best practices and technical expertise and may recommend solutions for non-standard and unique scenarios; ensure prioritization of urgent requests (Problem Solving) Ability to provide timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task (Coaching)

Additional Information

About AECOM

AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

 

Freedom to Grow in a World of Opportunity 

You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

All your information will be kept confidential according to EEO guidelines.