Job Descriptions: Position Summary: Under the direction of the Site Supervisor, the Business Solutions Offsite Assistant Supervisor is responsible for assisting in the management and daily operations of the employment site, and in the absence of the Site Supervisor fulfilling the duties assigned to the Site Supervisor. Purpose The employment site team is responsible for assembling kits, labeling, counting, packaging, stacking, and receiving medical supplies. Cleaning and other basic warehouse duties are included. The supplies are then used to fulfill orders to stock hospitals as needed. Applicants must be willing to be cross trained in other basic warehouse duties and other areas of the warehouse. The environment is typically a heated, but non-air-conditioned warehouse setting. Essential Job Functions and Responsibilities: + While assisting and in the absence of the Site Supervisor, he / she fulfills the duties assigned to the Site Supervisor including: + Acts as a working Supervisor assisting workers performing tasks. + Attends department meetings and training sessions as required + Provides excellent customer service to the customer + Ensure prompt and thorough communication as required + Conducts work with a sense of urgency and hustle + Sets up workflow and priorities + Ensures payroll entries are correct + Supervises, trains and monitors the progress of employees. + Monitors monthly billing when required. + Monitors and record employees’ quantity and quality of work. + Trains in specific job duties on site as well as in soft skills needed to work in the community (hygiene, supervisor & co-worker relations, punctuality, etc.). + Serves as a liaison between Customer and Tommy Nobis Center. + Maintains daily operation for Customer site and establishes rapport with management. + Maintains a good attendance record. + Ensures daily participant attendance is recorded in ADP and productivity is tracked. + Have a working knowledge of budget and contract procedures. + Full working knowledge of customer’s order system and ensure work is distributed to fulfill customer needs. Education: + Associate’s degree in Rehabilitation Services, Psychology, Social Work, Education or related degree preferred. Equivalent work experience is also acceptable. Prior Experience Desirable: + Two years of experience in working and training persons with disabilities. Required Experience: Qualifications: + Mission driven, guided by core values. + Pleasure to work with; positive team player able to work toward common goals. + Hungry, humble and smart. + Ability to work a flexible schedule. Occasional evenings and weekends may be required. + Ability to drive motor vehicles. + Functional computer skills including MS Office (Outlook, Word, etc.) + Maintain CPR and First Aid certifications, and driver’s license. + Experience in training and supervisory of individuals with disabilities, and experience with DOL standards. + Must pass drug screen and background check. + Must have a good Motor Vehicle Record (MVR). + Eligibility to work in the United States. Core Competencies: Teamwork Promotes cooperation and commitment within a team to achieve goals and deliverables. Listening Understands and learns from what others say. Planning & Organizing Coordinates ideas and resources to achieve goals. Creative & Innovative Thinking Develops fresh ideas that provide solutions to all types of workplace challenges. Decision Making & Judgment Makes timely, informed decisions that take into account the facts, goals, constraints, and risks. Accountability & Dependability Takes personal responsibility for the quality and timeliness of work and achieves results with little oversight. Customer Focus Builds and maintains customer satisfaction with the products and services offered by the organization. Adaptability & Flexibility Adapts to changing business needs, conditions, and work responsibilities. Ethics & Integrity Earns others’ trust and respect through consistent honesty and professionalism in all interactions. Self-Management Manages own time, priorities, and resources to achieve goals. Relationship Building Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect. Facilitating Groups Enables cooperative and productive group interactions. Coaching & Mentoring Enables co-workers to grow and succeed through feedback, instruction, and encouragement. Managing Projects or Programs Structures and directs others’ work on projects or programs. Special Skills/Abilities: Interpersonal: + High level of interpersonal skills required to develop and maintain effective working relationships with staff, employees, other agencies and professionals Written Communications: + Strong written communication skills required to maintain quality documentation and effectively communicate with a broad range of individuals and agencies. + Completes paperwork on a timely basis. Analytical: + Ability to analyze data and develop strategies/plans to overcome obstacles and problems. Oral Communications: + Clearly communicates needs of job and advocates for employee. + Ability to communicate and present information informally and formally to participants, families and employees. Leadership: + Ability to lead effectively, interact with varying levels of participants, employees and site personnel. Organizational: + Strong organizational skills needed to prioritize all aspects of workload. Problem-Solving + Multi-task oriented with ability to make accurate decisions and provide common sense solutions in areas of responsibility. Equipment + Will identify need for adaptive aids or modifications of equipment at work site. Use of a computer, printer, copier, fax and telephone. Other Qualifications or Requirements: Mental Effort: + Ability to perform the day-to-day tasks required to maintain the operations of the community site. Physical Requirements: + Ability to stand and sit for long periods of time; ability to lift and move items up to 25 pounds without assistance. + Have a full range of motion in upper and lower body. + Be able to reach overhead. + Be able to work in various positions, including, but not limited to, stooping, standing, bending over, sitting, kneeling and squatting for extended periods of time. + Good hand dexterity. + Good eyesight. Visual Effort: + Well-lit office, community site, and or production floor (heated/non-air conditioned). Safety: + Follows all prescribed safety regulations to diminish accidents. + Understanding of OSHA safety requirements. + Knowledge of evacuation procedures and the whereabouts of exits and fire extinguishers. + Immediately report circumstances you consider may present a hazard to yourself and/or others. + Report any accident whether minor or major. Scope of Position: + Supervises assigned team members. Declaration: This job description is not designed to cover or contain comprehensive listing of activities, duties or responsibilities that are required of the employee. They may be subject to change at any time. Work Environment: The work environment characteristics described here are representative of those that an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Keyword: Employee Site Assistant Supervisor From: Tommy Nobis Center