Employee Success Associate
Veeva Systems
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
Join us in , committed to making a positive impact on its customers, employees, and communities.
The Role
We are looking for a hands-on Employee Success (HR) Associate to support effective management of all administration processes throughout the employee life cycle. With a customer-centric mindset, and the ability to identify and support opportunities for process optimization and employee experience enhancement, this role is pivotal in ensuring seamless in-country HR operations and will act as a key liaison between HR, external vendors, payroll teams, and our employees, ensuring operational excellence and a positive employee experience. What You’ll DoServe as the first point of contact for day-to-day general employee enquiries, ensure excellent employee experience.Provide general administration and coordination support throughout the entire employee life cycle, from pre-onboarding to offboarding, delivering high quality services to enable employee success.Responsible for monthly payroll data input, partner with local Finance team and ESBPs to identify process enhancement opportunities and implement clear measures of success to ensure accuracy and effectiveness.Maintain and optimize HRIS and the general data maintenance processes, including worker profile management, data analysis and accurate reporting to enable data driven solutions to support effective workforce managementSupport employment compliance audit and ensure up-to-date procedure and guidelines maintenance.Coordinate with the broader Employee Success (HR) team to manage vendor contracts, renewals, and audits, maintaining up-to-date documentations and resolving issues proactively. Collaborate with regional/global teams to drive the process efficiency and ensure a seamless experience for all stakeholdersRequirements3+ years of experience in general HR operations or HR Shared Services. Hands-on experience in managing administration processes throughout the employee life cycle, able to identify and support opportunities for process optimization and employee experience enhancement.Proficient in English and Mandarin, both verbal and written communication.Experience with HRIS and talent management technologies such as Workday and Lever.Skilled in talent data measurement and analysis, with the ability to implement data-driven solutions through metrics, reporting, and insights sharingAttention to detail and multi-tasking with precision. Deliver high accuracy under tight deadlines.Experience in managing contractors/vendors, ensuring alignment with labor regulations and cost efficiency.Strong cross-functional collaboration skills, with the ability to strengthen cross-team partnershipsNice to HaveWorking experience at foreign companies, Software or Consulting is highly preferred.Knowledge of local statutory complianceVeeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
Join us in , committed to making a positive impact on its customers, employees, and communities.
The Role
We are looking for a hands-on Employee Success (HR) Associate to support effective management of all administration processes throughout the employee life cycle. With a customer-centric mindset, and the ability to identify and support opportunities for process optimization and employee experience enhancement, this role is pivotal in ensuring seamless in-country HR operations and will act as a key liaison between HR, external vendors, payroll teams, and our employees, ensuring operational excellence and a positive employee experience. What You’ll DoServe as the first point of contact for day-to-day general employee enquiries, ensure excellent employee experience.Provide general administration and coordination support throughout the entire employee life cycle, from pre-onboarding to offboarding, delivering high quality services to enable employee success.Responsible for monthly payroll data input, partner with local Finance team and ESBPs to identify process enhancement opportunities and implement clear measures of success to ensure accuracy and effectiveness.Maintain and optimize HRIS and the general data maintenance processes, including worker profile management, data analysis and accurate reporting to enable data driven solutions to support effective workforce managementSupport employment compliance audit and ensure up-to-date procedure and guidelines maintenance.Coordinate with the broader Employee Success (HR) team to manage vendor contracts, renewals, and audits, maintaining up-to-date documentations and resolving issues proactively. Collaborate with regional/global teams to drive the process efficiency and ensure a seamless experience for all stakeholdersRequirements3+ years of experience in general HR operations or HR Shared Services. Hands-on experience in managing administration processes throughout the employee life cycle, able to identify and support opportunities for process optimization and employee experience enhancement.Proficient in English and Mandarin, both verbal and written communication.Experience with HRIS and talent management technologies such as Workday and Lever.Skilled in talent data measurement and analysis, with the ability to implement data-driven solutions through metrics, reporting, and insights sharingAttention to detail and multi-tasking with precision. Deliver high accuracy under tight deadlines.Experience in managing contractors/vendors, ensuring alignment with labor regulations and cost efficiency.Strong cross-functional collaboration skills, with the ability to strengthen cross-team partnershipsNice to HaveWorking experience at foreign companies, Software or Consulting is highly preferred.Knowledge of local statutory complianceVeeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
Confirm your E-mail: Send Email
All Jobs from Veeva Systems