Summary

The Employer Health Clinical Supervisor - RN is responsible for the organization, implementation, development and physician alignment necessary to provide world class patient services in assigned clinic(s). Is responsible for the organization, and supervision of the cross disciplinary teams such as medical assistants, nurses and other support staff. Is proficient in the overall understanding of patient flow as well as clinical workflows. Is responsible for onboarding and training of new team members. Assists the regional managers in providing transformational leadership involving employer services that produce a culture of high-performance and continuous process quality improvement with a focus on hospitality, innovation, technology, and delivery of patient focused care and customer satisfaction.

 

Education

Must be a graduate of a school of professional nursing.

 

Licensure/Certification

Valid Registered Nurse license required. Maintains CPR certification.

 

Experience

3 years experience in a physician office setting or related field; supervisory experience preferred. Electronic medical record experience preferred. Staff scheduling experience preferred.

 

Other Qualifications

Must have solid verbal and written communication skills. Knowledge of clinical operations, service excellence, clinical quality and education initiatives. Must be familiar with computers.