Posting Details Working Title Employer Engagement Specialist Position Number 00365A Department CAREER DEVELOPMENT SERVICES Location Norfolk, VA Type of Position Classified Type of Job Full Time EEO Category F Administrative Support (Clerical & Sales) Job Description The Center for Career & Leadership Development’s Employer Engagement Specialist is a member of the Employer Relations Team. Coordinates campus interviews, information sessions and networking events. Collaborates effectively with student organizations and faculty to connect employers to targeted organizations. Provides signature customer experiences. Ideates ways to engage employers through creative activities to cultivate relationships and help employers meet hiring goals. Maintains a high level of service ensuring consistent, skilled, attention to detail during all interactions. Schedules on campus interviews and other events using the ODU campus reservation system including department interview rooms. Coordinates follow-up with employers and interface with employers during career fairs and other events always seeking ways to add value to the organization. Collects and processes credit card/check payments for events, manages deposits, and reports updates. Uses software to compile spreadsheets and other reports. Type of Recruitment Knowledge, skills and abilities Basic knowledge of services, policies and procedures related to career services. Working knowledge of information systems (e.g. Banner, PeopleSoft or a similar program). Working knowledge of Microsoft Office Suite to include creating spreadsheets, manipulating data and producing reports. Working knowledge of HR, Accounting, Bookkeeping, Financial and/or Payroll related policies, procedures and practices. Working knowledge of effective customer service and problem resolution techniques. Demonstrated effective oral and written communication skills. Demonstrated time management and organizational skills. Excellent ability to explain and interpret information to clients/customers and staff. Excellent ability to identify and understand issues, problems, and opportunities; using effective approaches for choosing a course of action or developing appropriate solutions for all patrons. Ability to anticipate, identify and understand customer’s service needs. Ability to maintain good rapport with customers while assisting them with a variety of Center for Career & Leadership Development ( CCLD ) services and programs. Ability to check with customers and/or vendors to ensure CCLD services and programs meet their needs. Demonstrated ability to work independently and prioritize work to meet deadlines. Demonstrated ability to work with a diverse population to include students, employers and faculty members, in a positive and helpful manner on the phone and in person. Special licenses, registration or certification None Education or training None Level and type of experience Some experience coordinating special events to include registration and logistical setup, vendor management, scheduling, quality control and other related tasks. Some experience providing administrative and fiscal support to include monitoring and reconciling budgets and/or payroll, handling cash receipts, processing credit cards transactions and other related administrative and fiscal responsibilities. Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification) Working knowledge of Commonwealth of Virginia and ODU HR, Payroll and Financial policies, procedures and processes. Some experience in a fiscal role in a business office at a state university or agency. Some experience in higher education and working with employers from non-profit, government, and for profit organizations. Some experience working with Handshake or related career service platform, Banner, and eVA. Some experience with coordinating career fairs. or other large scale events. Conditions of Employment Given the nature of the positions in Student Engagement & Enrollment Services that provide support to student services and/or student-centered programs, the employee occupying this position may be required to work during a university closing as directed by his or her supervisor. These instances may include working from a remote location (i.e. telework, etc.). Annual Salary/Hourly Rate Salary is commensurate with education and experience and begins at $ - 44,000 Posting Detail Information Job Requisition Number S02856 Job Open To General Public Open Date 02/03/2025 Close Date 02/28/2025 Open Until Filled No Special Instructions Summary Please upload Cover Letter and Resume Criminal Background Check The final candidate is required to complete a criminal history check. College Home Page Department Home Page https://www.odu.edu/career-leadership Equity Statement It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply. Reasonable Accommodation Request If you are an individual with a disability and require reasonable accommodation, please contact the Office of Institutional Equity & Diversity at (757) 683-3141. Alternative Hiring Process In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services ( DARS ), or the Department for the Blind & Vision Impaired ( DBVI ). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155. Pay Transparency Nondiscrimination Provision The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or © consistent with contractor’s legal duty to furnish information. Supplemental Questions Required fields are indicated with an asterisk (*). Applicant Documents Required Documents + Resume + Cover Letter/Letter of Application Optional Documents + Yellow Layoff Form + Blue Layoff Card + AHP Letter