The Employer Insurance Relationship Specialist will be responsible for maintaining existing and developing new relationships with employers whose employees are enrolled in or targeted for enrollment in public benefit insurance assistance programs. Through these relationships, this individual will drive increased program enrollments and support client cost savings.Key Responsibilities: + Be the face of the program, both in person and virtual, for employers who have employees who have access to or may have access to employer sponsored health insurance. + Prepare and analyze complex reports/information of program metrics to increase program knowledge, recognize trends, make conclusions and identify and prioritize employers for outreach to increase program enrollments through direct in-person or phone outreach, process improvements within the operational area. + Work with employers to identify and understand employer pain points within the program enrollment and annual compliance processes and propose process improvements. + May perform data entry or other client related tasks in various systems, as required. + Identify and assist with development of support materials to provide to employers and their employees, such as program marketing flyers, training materials, and job aids. + Act as subject matter expert for employers, team members, peers and/or clients as assigned. + May act as an escalation point of contact for employers and client representatives. + Anticipate, identify, and assess issues/problems. Develop and implement a corresponding plan of action to bring the situation to resolution. Communicate changes to supervisor and assist other team leads with resolutions, as needed. + Provide trainings and seminars about the program to employers and their employees. + Proactively manage and monitor execution of deliverables and status in an effective manner + Escalate issues to management which cannot be resolved at the program/project level + Ensure resolution of project issues, risks, and/or conflicts + Any other duties as assigned + Analyze existing processes end to end, perform gap analysis and recommend process redesign and or alternative solutions + Apply fundamental business principles in project environment to drive revenue growth, cost efficiency and competitive advantage ****Must be able to travel up to 30% within the state of Massachusetts Basic Qualifications + Minimum 3 years of commercial health insurance or Medicaid experience + Minimum 2 years’ experience presenting to audiences ranging from small teams to mid-sized groups + Minimum of 1 year of project management or leadership experience Preferred Qualifications + Experience creating process flow diagrams + Minimum of 2 years’ experience in Microsoft Office. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New York or Washington as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (https://www.accenture.com/us-en/careers/local/total-rewards) Role Location Hourly Salary Range California $30.67 to $74.42 Colorado $30.67 to $64.28 District of Columbia $32.69 to $68.46 Illinois $28.41 to $64.28 Minnesota $30.67 to $64.28 Maryland $28.41 to $59.52 New York $28.41 to $74.42 Washington $32.69 to $68.46 What We Believe We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here (https://www.accenture.com/us-en/about/inclusion-diversity/us-workforce) Equal Employment Opportunity Statement Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Accenture is committed to providing veteran employment opportunities to our service men and women. For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document/Annual-Policy-Statement-Regarding-EEO-2023-Applicant.pdf#zoom=50) . Requesting An Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email (https://www.accenture.com/us-en/about/contact-us) or speak with your recruiter. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.