1036 Beach Blvd. Jacksonville Beach, FL 32250

Job Title: Employment Support Specialist

 

Department: Good Careers

 

Reporting to: Good Careers Senior Manager

 

Date: August 2023

 

Position Status: Updated

                         

FLSA Status: Non-Exempt

 

Job Summary:

This position supports the employment specialists to identify employment opportunities for job seekers. Provides assistance to job seekers to ensure that they effectively apply for employment positions.

Minimum Qualifications:

Education

 

Experience

2 years prior experience in staffing services, HR, and case management or a related field is preferred.

Licensure, Certification, 

 

Other Qualifications

 

 

 

●      Able to complete assignments within deadlines in fast-paced environment●      Able to work positively and professionally in both independent and team settings●      Able to work cooperatively with representatives of various Goodwill divisions, external partners and customers●      Able to de-escalate and resolve conflict in a positive manner●      Capable of effectively organizing self, time and responsibilities●      Able to communicate effectively in written and verbal manner●      Able to demonstrate understanding of programming, procedures, policies and information technology systems within probationary training period and maintain that mastery over the course of employment●      Capable of maintaining strict customer and corporate confidentiality●      Able to enter data into various computer systems at a rate of at least 30 words per minute●      Must be able to travel to various locations on an as-needed basis

 

 

Job Duties

Essential Duties

% of Time

Responsible for assisting applicants seeking employment and/or training, where appropriateEvaluates the appropriateness of job-seeking candidates for identified opportunitiesActs as a liaison with strategic business and community partners as well as employer/trade associations Provides information about the hiring company to potential candidatesCoordinates recruitment options with partners 

 

Other duties as assigned.

90

 

 

 

 

 

 

10

 

 

 

Supervisory/Decision-making Authority

Does the position require customary supervision and management of at least 2 or more full-time employees?  ☐ Yes ☒ No

 

Enter the number of direct reports and their position titles: None

 

PHYSICAL REQUIREMENTS: 

      Required   

StandingSittingWalkingRepetitive Motions (Data Entry)

 

      Preferred

   

   

      

HAZARDS:

Housekeeping and/or cleaning agents

SKILL REQUIREMENTS:

Required

Respectful customer relationshipsReadingTyping/KeyboardWord processing softwareOperate office machinery (fax, copier, etc.)Verbal communication (including telephone)Written communication (including composition)Maintain recordsSensitivity to service population’s cultural and socioeconomic characteristics

Preferred 

Public speaking/group presentations  Organize and prioritize informationTeam-oriented and collaborative interpersonal relationships