Minneapolis, MN, USA
3 days ago
EMS Call Taker

Number of Job Openings Available:

1

Date Posted:

November 08, 2024

Department:

84000601 Communications

Shift:

Day/Evening/Night (United States of America)

Shift Length:

10 hour shift

Hours Per Week:

40

Union Contract:

L167-1-EMTs and Paramedics

Weekend Rotation:

Every Other

Job Summary:

Our EMS Call Takers are dedicated to being the first point of contact for individuals facing emergencies. You're connecting to empathetic professionals who will guide you through emergencies with swiftness, precision, and compassion, providing crucial support when it's needed most.

Key Position Details:

1.0 FTE (80-hours per 2-week pay period)10-hour day/evening/night shiftsMust work every other weekendBenefit eligible

We are open 7 days a week, we hire 1.0 FTE positions. There are multiple start and end times within a day. Shifts are variable due to union seniority bidding every 6 months. 

Job Description:

Receives and processes 911 emergency and non-emergency calls and assists in the daily operations of medical transportation. Provides coordination for ALS, BLS and Special Transportation along with other support functions of the communication and transportation division.

Principle Responsibilities

Answers 911 and interfacility transfer calls in the Emergency Services Communication Center.Provides coordination for ALS, BLS and Special Transportation.Determines level of care using medical triage with caller.Provides caller with medical direction in emergencies prior to on scene arrival.Other duties as assigned.


Required Qualifications

Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description


Preferred Qualifications

High school diploma or GED0 to 2 years of Emergency Medical Services Dispatch or Healthcare (Medical Assistant, Emergency Room Technician)


Licenses/Certifications

Emergency Medical Dispatch (EMD) required within 60 days


Physical Demands

Sedentary:Lifting weight Up to 10 lbs. occasionally, negligible weight frequently

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