Position Summary Performs ambulance coding and reviews records and conducts audits. Maintains a steady workflow and productive relationship with Commonwealth Financial Resources. Communicates coding rules and regulations to EMS staff. Provides secretarial support and clerical duties as directed by the department’s management. Contributes to the effectiveness of the department through performance of clerical functions.  Minimum Qualifications Work Experience Previous experience related to Emergency Medical Services strongly preferred.
Education Associate’s degree or vocational training in related field preferred.
Certifications/Licensure Certified Ambulance Coder required within one year of hire or placement. Certified Professional Coder (CPC) or other medical coding certification (i.e. CCS, CCA, Medical Coding and Reimbursement Specialist) preferred. Job Specific Performance Standards The duties listed below are a summary of the major essential functions of this position. The position may require other duties, both major and minor, that are not mentioned, and specific functions may change from time to time.
  Answers incoming phone calls and greets visitors to department within a timely fashion.  Determines nature of call/visit and provides appropriate response, guidance.  Refers to more complex issues appropriately.  Takes messages and/or refers visitor/caller to appropriate person. Provides general information or services in compliance with department policy, organization practice and regulations within the scope of the position. Codes patient encounter, initiates and completes patient account transaction process according to established procedures. Reviews documentation for the purpose of ICD and CPT coding. Performs patient chart audits to ensure coding is appropriate for the clinical documentation.   Keeps close communication with EMS staff in an effort to update and communicate coding rules and regulations.  Performs complex patient bill coding related to Emergency Medical Services. Follows coding guidelines and standards of ethical coding by scrutinizing the clinical documentation within the entire medical record to perform ICD-10-CM selection of principal diagnosis, secondary diagnosis, procedure, and CPT-4 codes where appropriate.  Abstracts and enters coded information into the computer system for data collection and billing purposes. Prepares and/or assists with preparation of miscellaneous correspondence/documents (letters, agendas, minutes, charts, agreements, reports, etc.).  Provides general clerical support to include distribution of materials, filing, faxing, and copying. Composes, transcribes, and keyboards letters, memos, procedures, and reports for the Director and the department. Examines, reconciles and prepares for approval the payment of invoices of services provided to the department to include vendor bills. Maintains stock of assigned supplies and forms. Orders when necessary. Maintains departmental filing system for department reports and personnel records.