Learning Experience Manager

About This Role

We are seeking an experienced professional to join the Enablement Team and Development as a Learning Experience Manager. Key responsibilities of this role include:

Work closely with VP of Employee Development to devise technical training programs according to organizational requirements and Chubb branding Work across all lines of business to create course content according to requirements by function and discipline  Prepare training materials when not already available (presentations, job aids, training guides) Partnering with Enablement training team, subject matter experts (SMEs), and leaders across the organization to design workflows, documents, and presentations  Build learning design proposals based on specific objectives to meet incoming needs: gain feedback and agreement from key stakeholders Designing and developing learning events, assets, and curricula using instructional design methodology and adult learning principles for the Claim Center Partnering with learning developers to create digital learning solutions Piloting learning products, seeking feedback, and iterating on solutions to create the best product for the learner Creating an evaluation strategy for designed learning products to assess business impact and gain input for necessary iterations and improvements

Qualifications

5 years of Claims and/or learning and development experience requiredCollaborative and team-oriented mindset, that fosters a strong environment of learning and technical excellenceExceptional communication skills with ability to encourage open dialogue and an inclusive environment of knowledge sharingPassion for helping others learn and developDemonstrated project management ability, experience managing multiple priorities, setting work in motion, navigating the organization, and working with all levels of learners