Overview Join our team as a day shift, full-time, Analyst I End User Information Services in Topeka, KS. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. Make Healthcare Better: We use advanced technology to support our team and enhance patient care. Get to Know Your Team: The University of Kansas Health System St. Francis Campus, a part of a rich legacy of compassionate care since 1909, now offers 378 licensed beds, a history of innovation, and strong community support. Responsibilities This position is responsible to provide direct customer support to resolve customer problems/questions as quickly as possible while providing highest level of service. Provides accurate, timely, and creative solutions to end-user computer hardware, peripherals, printers, operating systems, software applications, networking, and video conferencing problems. Data Center Operations, including performing backups and assisting operations staff when on-site support is needed. Qualifications Job Requirements: High School Diploma or Equivalent; Less than 1 year; Experience in healthcare, technology, or related field. Preferred Job Requirements: Associates Degree preferred Degree or technical certificate in a technology or computer related field More than 1 year and less than 3 years preferred A+ Certification