Aim for a future in technology with a role tailored for aspiring professionals. This End User Computing specialist  position at Carnival UK offers a unique blend of learning, growth, and hands-on experience in the heart of our technology department. It's your chance to start building a solid foundation in the technology field, contributing to our departmental goals while honing your technological skills.

Enhancing the overall End User experience of IT within the Carnival UK estate, this role includes shore based and ship-based personnel and technology. The role will require occasional ship visits to some of the most luxurious vessels in the cruising industry.

 

As an integral part of the EUC team you will be involved in many varying projects including rolling out in house and third-party apps. We are looking for someone with strong experience in deploying operating systems, applications and automating the deployment of end user devices with as little intervention as possible. 

Additional responsibilities include:

Day to day End user Support through Service Requests and Incident Management, covering ship and shore Owning incidents and requests through to resolution, even when escalation is required Ensure desktop security and patch levels are maintained and monitored

This role is classified as CUK12 and is available on a full-time, permanent basis. We offer hybrid work including up to two days from home.

Requirements: What You Need to Succeed

Successful candidates will possess:

SCCM – Packaging, sequencing and deployment capability Extensive Microsoft 365 and Windows 10 & 11 knowledge Proven experience working as a 2nd or 3rd line end user specialist or desktop technician  Be a problem-solver with flexibility in thought & process

Why Join Us?

Our Technology team isn’t just about coding; it's about being part of a community that values growth, work-life balance, and wellbeing.

Employee Discounted Cruising plus Friends and Family offers Recognition scheme with prizes and awards Regular office events including live entertainment, lifestyle events and charity partner fundraisers Extensive learning and development opportunities Employee-led networks Employee Assistance and Wellbeing programmes Company paid Health Cash Plan and health assessment In-house Occupational Health help and access to digital GP Life Assurance Parental and adoption leave Employee Shares Plan Electric Car and Cycle to Work schemes Discounted retail and leisure via discounts portal Minimum 25 days leave, bank holiday allowance and holiday trading scheme Contributory Defined Contribution Pension scheme

 

Take the next step

Due to the popularity of our roles and our pledge to finding the best talent, we might close applications earlier than advertised. Don’t miss out on this opportunity to become part of a team dedicated to creating unforgettable holiday happiness. Apply today to start your journey with us.

 

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#Job Functions:  Information Technology; 

 

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