Kforce has a client that is seeking an End User Solution Engineer in Miami, FL. Responsibilities: * End User Solution Engineer will define, implement, and deliver new capabilities and features for AWS Workspaces, VMware VDI, and App streaming services from Citrix, VMware, AWS and other solutions supported by the company * Engage with our users to understand their requirements to implement or enhance the Virtual Desktop or Application Streaming solution that best fits their needs * Provide reports on systems availability, monitoring, and performance * Educate our users, leaders and sponsors on the solution that best fits their financial model * Write articles and participate in publications and forums where information is shared to our leaders and users about new features, enhancements, or scheduled and unplanned service interruptions * Develop technical documentation for the company support organization to follow in troubleshooting incidents related to Virtual Desktop, App streaming, Printing platform and other End User platforms at this company * Writing documentation and presentations for leadership, and informative articles