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***End User Support Specialist - Maidstone,UK - Onsite - Contract******

One of our international clients is looking End User Support Specialist in Maidstone, UK.

Role: End User Support Specialist

Location: Onsite

Start: ASAP

End: 6 months contract (Extendable)

Capacity: 5 days/week

Language: English.

Responsibilities:

Experience working in a Microsoft Windows environment, Configuration Manager, Intune, Azure AD, M365, Autopilot, and Desktop Analytics. Expertise with Incident Management, Request Fulfilment, Knowledge Management, or Service Level Management. Manage Helpdesk support requests through the ticketing system (ServiceNow) Provide technical troubleshooting expertise to resolve various hardware and software upgrades, repairs, and support. Can assist in New Hire Onboarding Process: Equipment Deploys, Account Creation, Imaging, Setup, and Training Also, can assist in creating and maintaining documentation on Helpdesk policies and user support Bachelor's degree in computer science or related field of study; Experience may substitute for the Degree. Certifications: CompTIA A+, Microsoft Certified Profession (MCP), ServiceNow Foundational (ITSM), Microsoft AZ-900 and ITIL Foundations are also an asset

For further details, please apply on the job post with your most update CV or email me on mvora@redglobal.com

Reference
CR/123134_1736489372

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