Overview Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality outcomes and a better experience for patients and providers, all at a lower total cost of care. As part of Optum, we participate in an integrated care delivery system that enables us to support our partners as they navigate a complex healthcare environment, Only SCA Health has a dynamic group of physician-driven, specialty care businesses that allows us to customize solutions, no matter the need or challenge: + We connect patients to physicians in new and differentiated ways as part of Optum and with our new Specialty Management Solutions business. + We have pioneered a physician-led, multi-site model of practice solutions that restores physician agency by aligning incentives to support growth and transition to value-based care. + We lead the industry in value-based payment solutions through our Global 1 bundled payment convener, that provides easy predictable billing to patients. + We help physicians address everything beyond surgical procedures, including anesthesia and ancillary service lines. The new SCA Health represents who we are today and where we are going—and the growing career opportunities for YOU. Responsibilities Supervises assigned employees and activities for the efficient administration of the Endoscopy technician activities. Coordinates a broad range of Endoscopy technician activities in assigned area. Provides direct technical care and other related duties. Role includes performance of all activities of the endoscopy technician, in addition to the supervisory role. + Supervises assigned personnel including performance evaluations, scheduling, orientation, and training. Makes recommendations on employee hire, transfers, promotions, salary changes, discipline, terminations, and other similar actions. + Resolves grievances and other personnel problems within position responsibilities. Provides input based on observations related to counseling and disciplinary issues. Implements corrective actions plans as required. + May process payroll for assigned staff following standard procedures. + Maybe responsible for Leader Standard Work. + Plans, implements and evaluates the assigned staffing needs on a daily basis to adequately support patient care. Assigns staff based upon patient needs, practice volume, staff qualifications and department policy. + Functions in the role of endoscopy technician, in addition to the supervisory role. + Assist Manager or others in responding to patient concerns as needed. Monitors and addresses patient complaints within position responsibility. Ensures the highest level of patient satisfaction. Works with physicians and others to address and prevent problems. + Provides effective direction, guidance, and leadership over the staff for effective teamwork and motivation, and fosters the effective integration of efforts with clinic-wide initiatives. + Participates in the development and recommendation of the operating and capital budgets for the areas managed. Manages activities to ensure financial goals met. Monitors expenditures for compliance to approved budget. Resolves discrepancies. + Coordinates the assignment of tasks and helps resolve technical and operational problems. Evaluates the impact of solutions to ensure goals are achieved. + Assists in developing policies and programs within the department; acts as a positive role model for staff. + Creates an environment that nurtures empowerment of Endoscopy technician staff members; encourages the development of self-directed work teams; proactively pursues and encourages continuous quality management and innovation. + Demonstrates an ability to work effectively and communicate frequently with all members of the patient care and administrative team; orchestrates and actively participates in daily huddles to promote effective communication with staff, providers and other members of the interdisciplinary team. + Evaluates daily patient flow in the department to maintain access standards and open communication with patients and providers; makes adjustments as appropriate to maintain organized, efficient patient flow in the department. + Provides Endoscopy technician staff with information, education, and tools to ensure they are providing safe care in compliance with the principles of infection control. + Stays current with the recommendations from the Society of Gastroenterology Nurses and Associates and integrates the recommendations into practice. + Ensures that all Endoscopy technicians are performing their duties in a safe and cost-effective manner. + Utilizes and maintains equipment to ensure maximum efficiency. + Ensures compliance with Operations Manual, Policies and Procedures. + Ensures compliance with regulatory agencies such as DPH, etc. Develops and maintains procedures necessary to meet regulatory requirement. + Ensures that assigned area complies with clinic established policies, quality assurance programs, safety, and infection control policies and procedures. + Ensures adequate equipment and supplies for assigned area. + Ensures compliance to all health and safety regulations and requirements. + Performs similar or related duties as required or directed. + Regular, reliable and predicable attendance is required. Qualifications + Undergraduate degree or equivalent experience. + Endoscopy Technician with five years of relevant experience including 1-2 years of supervisory experience. + Knowledge of Gastrointestinal anatomy, pathophysiology, and common conditions seen in the Endoscopy Department. + Knowledge of endoscope reprocessing and autoclave operation. + Demonstrated leadership ability to include problem solving skills and the ability to communicate via written reports. + Excellent communication, team building and organizational skills. + Demonstrated knowledge of various software applications such as Microsoft Excel, Word, Outlook, etc. USD $23.00/Hr. USD $25.00/Hr.