Company Summary Statement Rhode Island Energy provides essential energy services to over 770,000 customers across Rhode Island through the delivery of electricity or natural gas. Our team is dedicated to helping Rhode Island customers and communities thrive while supporting the transition to a cleaner energy future. Rhode Island Energy is part of the PPL Corporation (NYSE: PPL) family of companies addressing energy challenges head-on by building smarter, more resilient, and more dynamic power grids and advancing sustainable energy solutions. PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today. Overview Background Information As a regulated, investor-owned utility, Rhode Island Energy has been entrusted to administer energy efficiency programs for all of its customers in Rhode Island. The Program Strategy Analyst – RI will play a primary role in designing and advocating for energy efficiency services that meet the needs and expectations of residential customers in Rhode Island. Job Purpose Provide leadership to achieve alignment of internal, regulatory, and stakeholder priorities while maintaining a focus on meeting customer needs and expectations. Apply critical thinking and an understanding of both broad and detailed views to design a cost-effective portfolio of energy efficiency solutions that are innovative, holistic, and accessible for customers. Contribute to team delivery of energy and cost savings for customers. #INDRIE #RIE Responsibilities Core Responsibilities Customer Focus – Work to gain an understanding of customer needs and priorities, including differences that may exist among segments of customers within the residential and commercial & industrial sectors. Apply critical thinking through insight gained via internal/external research, analysis, and best practices in order to design solutions that meet or exceed customer expectations. Internal Collaboration – Work with several internal teams and vendor partners on a day-to-day basis to design and evolve the portfolio of energy efficiency solutions for customers. With an understanding of each team’s expertise and requirements, achieve alignment on planning, development, and implementation as it relates to energy efficiency strategies. Make informed, authoritative recommendations regarding the energy efficiency portfolio. Seek ways to improve internal processes and foster cross-functional collaboration. Regulatory Requirements – Develop and maintain relationships with regulators, and key stakeholders involved in the regulatory process. Attend regulatory meetings as necessary, and provide support for regulatory filings and reporting requirements. Negotiate portfolio targets and funding levels with stakeholders, including regulators, local governments, customer groups, environmental organizations, and others. Stay informed of, and assess the potential impact of relevant regulatory and policy developments. Metrics – Fully understand and track qualitative and quantitative metrics that apply to the energy efficiency portfolio. Metrics include energy savings, budgets/spending, participation, etc. Develop appropriate key performance indicators for programs, services, and solutions. Analyze data to find insight into trends that may inform strategies moving forward. Understand the nuances of each metric and how they influence each other. Industry Engagement – Stay informed of industry best practices, trends, and policies by independent research, outreach, attending conferences/events, and general engagement with industry experts and stakeholders. General Accountabilities and Tasks Proactively develop and maintain effective relationships with internal and external stakeholders. Deliver high quality work with adherence to internal and external deadlines. Develop and maintain a solid understanding of energy efficiency trends and best practices. Develop and maintain a technical understanding of energy efficiency solutions that apply to residential properties. Qualifications This position may be hired at the associate, intermediate, senior or lead level and level offered will be determined by the successful candidate's experience, education & background. Basic Qualficiations Associate level Bachelor’s degree in a related area (e.g., environmental policy, sustainability, engineering, economics). Advanced degree preferred. Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) Intermediate level Bachelor’s degree in a related area (e.g., environmental policy, sustainability, engineering, economics). Advanced degree preferred. 5+ years of related experience Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) Familiarity with energy policy, industry practices, trends, and legislation Senior level Bachelor’s degree in a related area (e.g., environmental policy, sustainability, engineering, economics). Advanced degree preferred. Minimum of 7+ years of related experience Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) Familiarity with energy policy, industry practices, trends, and legislation Lead level Bachelor’s degree in a related area (e.g., environmental policy, sustainability, engineering, economics). Advanced degree preferred. 15+ years of related experience Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) Familiarity with energy policy, industry practices, trends, and legislation Skills and Capability Requirements Strong communication skills Ability to demonstrate leadership Ability to adapt and tailor approach to a wide variety of audiences Analytical thinking Ability to organize information (quantitative and qualitative) Attention to detail More Information This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position, gaining experience, expertise and acquiring and applying technical skills.