Requisition ID: 83661
Florida Power & Light Company is America’s largest electric company, providing clean, affordable, and reliable electricity to more than 12 million people in Florida. We operate one of the cleanest power generation fleets in the U.S. and our reliability is among the best in the nation. Our goal is to achieve Real Zero carbon emissions from our operations by 2045 by expanding our solar capacity, increasing battery storage and bringing new renewable energy opportunities to Florida, while improving customer affordability and reliability. Are you interested in becoming a game-changer in the energy industry? Join our world-class team today!
Position Specific Description
Florida Power & Light Company (FPL) is the largest rate regulated utility company in the United States serving more than five million customer accounts across the state of Florida. FPL is a subsidiary of NextEra Energy, Inc., headquartered in Juno Beach, FL, a clean energy company widely recognized for its efforts in sustainability, ethics, and diversity.
Florida Power & Light Company’s Customer Solutions & Field Experience Department is seeking an Energy Solutions Specialist to join their team at our Fort Myers Service Center. Due to the territory this representative will serve, which has a high concentration of Spanish speaking customers, Spanish speaking is highly preferred. The ideal candidate would also hold a Technical or an Associate degree.
This role is a gateway to several opportunities into our organization and we look forward to taking your career to the next level!
Employees in this role perform home energy assessments and provide a customized energy management plan that provides specific solutions to energy-related issues and promotes products and services through a consultative sales process. This role maintains extensive knowledge of technical products ranging from rooftop solar, electric vehicles and complex HVAC systems, etc. to provide energy efficiency programs and recommendations. This role, through insights and expertise, will influence customers to adopt beneficial products and services and is instrumental in enhancing the company's brand image as a sustainable-customer conscious organization. Employees also perform other technical and non-technical field activities that support the company's business objectives such as community engagement events, proactive customer outreach, and metering investigations.
Job Duties & Responsibilities Safely conduct onsite comprehensive energy audits and assessments while listening actively to customers' needs and concerns Educate customers on energy conservation practices while engaging customers to build a strong relationship and loyal customer base Analyze energy consumption data to identify patterns and inefficiencies while developing compelling sales pitches for energy products/services Recommend energy-efficient solutions and technologies while educating customers about products and service benefits Influence the implementation of energy-saving strategies, solutions, products, and/or services while personalizing the customer experience Create and provide a detailed energy assessment report while using effective story-telling to close any deals and product adoptions Conduct outreach and evaluate the impact of any energy-saving initiatives taken while cultivating brand loyalty, image, and advocacy Safely conduct reviews and install low-income weatherization measures while educating and gaining adoption for applicable products, services, and programs Promote products and services through other business partner initiatives while enhancing sales targets to drive growth Support and provide staffing for marketing and community events while educating customers about the value the company provides Performs other job-related duties as assigned Required Qualifications High School Grad / GED Experience: 2+ years Valid Driver’s License (NON CDL) Preferred Qualifications Associates Degree Technical Certifications/Trade Schools in areas like HVAC, Electrical, Plumbing, etc.
NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Click here to learn more.
Employee Group: Non Exempt
Employee Type: Full Time
Job Category: Customer Service
Organization: Florida Power & Light Company
Relocation Provided: No
NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. We are committed to a diverse and inclusive workplace.
NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to recruiting-coordinator.sharedmailbox@nexteraenergy.com, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.
NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies. Please see our policy for more information.