London, London, City of, United Kingdom
1 day ago
Engagement Manager - Apptio with French
We are seeking individuals with business and technology consulting experience, combined with project management experience, to implement SaaS solutions for our customers. Engagement Managers own and lead customer engagements and function as integrator between business needs and technology solutions. Your efforts will directly impact the value realized by the customer and the ultimate success of the relationship. This role will work closely with customers and the Apptio Field Delivery team to project manage the deployment and roll out of customer solutions. If you have the passion and energy to work in an entrepreneurial and fast-paced environment, you are the person we are looking for!

Your Role and Responsibilities :
Us:
Apptio is the CIO’s business management system. We build advanced data and analytics applications that help all IT leaders understand and make informed decisions about their technology investments, capitalize on the cloud transformation and drive innovation within their organization. We call it Technology Business Management (TBM). Our TBM solution experts believe deeply in Apptio's potential to lead our market and disrupt the IT industry on a daily basis. We are passionate about what we do and are driven by a common mission to support and elevate the role of CIOs within their organization.  We are team players with an entrepreneurial spirit and an eye on results. We work in a highly collaborative and agile environment where we strive to continuously improve.
What we want you to do:

 Own and lead multiple, simultaneous customer engagements implementing the Apptio SaaS solution, following Apptio methodology and utilizing project management best practices.
    Develop effective and productive customer relationships that enable Apptio to become a trusted advisor for our customer’s IT executives.
    Provide both engagement and TBM leadership to the customer.
    Provide business acumen for customers and strive to understand the business problem we are solving in order to best deploy the solution and exceed customer expectations.
    Gather functional and business requirements from client and translate into a functional design that aligns to customer needs and defined project scope, resulting in a successful deployment and adoption of the Apptio solution.
    Manage project team activities and oversee completion of deliverables, managing schedules, meeting milestones, and ensuring technical success.
    Work with the product management and development organization to channel client feedback and solutions into future releases of the Apptio product suite.
    Collaborate with other departments in the company to achieve customer satisfaction and resolve customer issues in a timely fashion.
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