Engagement Specialist
Glaxosmithkline
Site Name: Poznan Pastelowa Posted Date: Feb 14 2025 GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years. The External Expert Engagement Organization is GSK’s central strategic capability to drive smooth, seamless and compliant engagement of Health Care Providers (HCP), External Experts (EE) and Health Care Organisations (HCO) across the globe. We are an integral part of Commercial Practices with the objective to lead and provide HCP/EE and HCO Engagement subject matter expertise, supporting the delivery of Promotional and Non-Promotional engagement programmes. The Engagement Specialist is responsible for fulfilling the engagement process as part of the enterprise operational service hub model ensuring that GSK BioPharma (Pharma and Vaccines Business and R&D) engages HCOs, HCPs, and EEs for cross border and within country activities (e.g. Congress Sponsorships, Sponsorship of Third Party Meetings, GSK Standalone Meetings, Speaker programmes, Advisory Boards and Consultancies) efficiently and in compliance to all relevant global and local legal and regulatory requirements for contracting, payment and financial disclosure. The External Expert Engagement Organization Engagement Specialist provides a service that is high priority in ensuring that GSK continues to comply with internal and external regulations that encompass compliant engagement of HCP/EE and HCOs. The role will be integral to the improvement of efficiencies in the EEE Organization’s engagement processes and deliver consistent and compliant ways of working. Engagement Specialist (fixed-term contract until 31.12.2025) Key Responsibilities: Maintain specific core Engagement processes specific to enterprise Health Care Organization, Health Care Provider and External Expert requirements and aligned with GSK Code of Practice and SOP 344448 Deliver operational support services to support specific therapy aligned Health Care Organization, Health Care Provider and External Expert engagements for local and cross-border/above country sponsored activity as required Ensure customer queries are dealt with in a timely manner Ensure Health Care Provider/External Expert travel is booked compliantly in line with GSK policy Maintain documentation compliance and retention to required standards Assist in the delivery of level 1 quality framework (checklists) and support of QA audits (level 2-3) Support a culture of continuous process improvements through regular end to end process reviews Provide input into the design of appropriate training programmes and materials to support all staff training needs (e.g. e-learning modules, ways of working Navigator pages, process micro-sites, process flows, checklists) Ensure payments to HCPs and HCOs are paid on time in accordance to GSK payment processes Adhere to quality monitoring frameworks to assure senior management of the delivery of HCP and HCO payments and TOV activities in accordance with internal standards and external regulatory and legal requirements. Why You? Necessary Skills: University Degree in Business Administration, Project Management or other 1+ years of experience in projects coordination or administrative roles. Excellent knowledge of Ukrainian in speech and writing Fluent English Familiarity working with different systems Very good attention to detail Great organisational and communication skills Ability to work effectively with stakeholders across multiple functions and geographies to deliver a consistent approach. Preferred Qualifications and Skills (nice to have but not a must) Pharma Industry experience Knowledge of R&D clinical development and/or medical affairs Technical support specialist’s experience Project Coordination/management experience Inclusion & Diversity at GSK: Inclusion and diversity at GSK are key for our success. If you need any adjustments in the recruitment process due to health reasons, please get in touch with our Recruitment Team (pl.recruitment-adjustments@gsk.com) to further discuss this today. #LI-GSK #LI-Hybrid #LI-DEI Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. GSK is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. 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