1. Prioritization - identify, Prioritize and Triage field issues from various sources (QSF, Warranty, Social media, DTC, QNPS …) 2. Kick off 8Ds - Define new issues (D0/D2) and bring into Function Quality Reviews (FQR) to obtain Chief / team agreement to form team (D1) and proceed with G8D. 3. Replication – coordinate with FCSD/WS/GWC & Eng’g to 'Go See' vehicle to recreate issue (Dealer). Make arrangements to bring the team, LVEA, TS, WS together. through obtaining problem parts / vehicles and understanding customer operating conditions / noise factors and testing remotely. 4. Coach 8Ds - coach & support Engineering in problem solving through quality tools (IS/ISnot, 3L5W, Drill down analysis (to identify root causes D4 & implement effective containments in a timely manner D5/D6). 5. Run VFG / sub-FQR mtg - schedule and run VFG / FQR (or equivalent). Set the agenda based on Quality priorities (above) and pull together / summarize status updates on issue status for the Chief (chair) & team. 6. Prevent Recurrence - assist, prompt and where necessary drive LEA or Core to develop Prevent Recurrence Actions. 7. Best Practice - Develop & maintain a strong technical relationship with equivalent VFG leaders in FNA, FSAO and FoE. Ensure T6 cross plant and carline knowledge / efficiencies are utilized. 8a. Reporting - Providing updates on V29 Quality metrics, for FQR or for Global teams (stack charts with breakpoints or 3MIS Status vs Target). 8b. Reporting – Provide status updates on issues in key forums (EQR, CCRG, TDR…). PSC Prioritization (Guide) - SAQ (Top priorities) – 68Days target - VFG binning weekly GSAR new claims update (any increasing trend, emerging HTIS issues) - Weekly teardown analysis update for THIS - Proficient on using IS/IS not, Fault tree, Drill down analysis & 3L 5W are critical for problem solving - Buy-Back (RAV), QNPS - Awareness - New SAQ projects in define phase D0,1,2 (source WS, HTIS in IMG markets) - Top 10 Warranty Spend - Running Weekly QR & supporting PT Quality meetings in different time zones 1. Prioritization - identify, Prioritize and Triage field issues from various sources (QSF, Warranty, Social media, DTC, QNPS …) 2. Kick off 8Ds - Define new issues (D0/D2) and bring into Function Quality Reviews (FQR) to obtain Chief / team agreement to form team (D1) and proceed with G8D. 3. Replication – coordinate with FCSD/WS/GWC & Eng’g to 'Go See' vehicle to recreate issue (Dealer). Make arrangements to bring the team, LVEA, TS, WS together. through obtaining problem parts / vehicles and understanding customer operating conditions / noise factors and testing remotely. 4. Coach 8Ds - coach & support Engineering in problem solving through quality tools (IS/ISnot, 3L5W, Drill down analysis (to identify root causes D4 & implement effective containments in a timely manner D5/D6). 5. Run VFG / sub-FQR mtg - schedule and run VFG / FQR (or equivalent). Set the agenda based on Quality priorities (above) and pull together / summarize status updates on issue status for the Chief (chair) & team. 6. Prevent Recurrence - assist, prompt and where necessary drive LEA or Core to develop Prevent Recurrence Actions. 7. Best Practice - Develop & maintain a strong technical relationship with equivalent VFG leaders in FNA, FSAO and FoE. Ensure T6 cross plant and carline knowledge / efficiencies are utilized. 8a. Reporting - Providing updates on V29 Quality metrics, for FQR or for Global teams (stack charts with breakpoints or 3MIS Status vs Target). 8b. Reporting – Provide status updates on issues in key forums (EQR, CCRG, TDR…). PSC Prioritization (Guide) - SAQ (Top priorities) – 68Days target - VFG binning weekly GSAR new claims update (any increasing trend, emerging HTIS issues) - Weekly teardown analysis update for THIS - Proficient on using IS/IS not, Fault tree, Drill down analysis & 3L 5W are critical for problem solving - Buy-Back (RAV), QNPS - Awareness - New SAQ projects in define phase D0,1,2 (source WS, HTIS in IMG markets) - Top 10 Warranty Spend - Running Weekly QR & supporting PT Quality meetings in different time zones + Bachelor/master’s degree in engineering, preferably Mechanical Engineering + Minimum 10-12 years of working experience + Prior high-level work as a Powertrain/Transmission related experience + Prior high-level work as a Powertrain/Transmission Product Development Engineer + Issue management & Problem solving. + Knowledge on Powertrain as installed components, Engines, Transmission (Project management, Proficient on problem solving tools - Analytical tools such as 8D, Fault tree, 3L 5W and is/is not.) + Own working together: Build relationships with local and cross-functional teams, communicate clearly, drive team culture. + Deliver results: Strong influencing skills and leadership in a demanding environment, remote from the other regions. + High energy, self-starter, with ability and desire to take responsibility and deliver results with minimal supervision. + Ability and courage to effectively communicate key issues and recommendations to senior management. + Ability to work within a very diverse (culturally and functionally) environment. + High integrity with good attitude and excellent communication skills. + Ability to communicate with global team. + Position will require some flexibility in work schedule (Early morning and Late evenings) **Requisition ID** : 16273