Your day to day:

2nd Line Operations of Data Mobile Core Platforms in a multi-vendor environment.  
Preventive and corrective second level troubleshooting ensuring quality, continuity of service and the restoring time for Mobile Packet Core Network elements. 
In collaboration with 1st Line Operations teams, work out procedures related to the analysis of alarms to detect and eliminate faults. Perform data configuration, software rollout and support integration activities with planning and delivery functions.
 

With these activities you will have a great impact on our business:

•    In case of incident, assure trouble shooting analysis and all the repair actions, including vendor support escalation, to achieve service and performance restoration.
•    Perform proactive maintenance activities to prevent incidents and constantly optimize the network, e.g. Daily Walkthroughs and Health checks for Packet Core components.
•    Solve network related Customer Complains within SLA. Trace and debug at network level (tracing tools) or at network element level application or OS. 
•    Complex traffic and E2E service trend and protocol analysis.
•    Knowledge sharing to increase technical skills of other teams involved in deployment and operations activities in the network. Introduce and manage cutting edge technologies including vendor and on the job training
•    Assure planned work activities and upgrade of Mobile Packet Core components. Onboarding and implementation of Service requests ensuring quality of service and avoiding regression on functionalities 
 

With these skills you are a great candidate:

•    mobile core protocols (TCP/IP, UDP, SCTP, GTP, Radius, Diameter, SIGTRAN, RANAP, GMM, Diameter)
•    Good knowledge of mobile network architectures 2G/3G/5G, VoLTE, NB IoT with experience in main vendors technologies (Ericsson preferred, Cisco,)
•    Eager and willing to learn new technologies.
•    Good communication skills.
•    English (spoken and written).

Must have technical / professional qualifications: 
•    University degree: faculty of Electronics, Telecommunications and Information Technology
•    2 years of experience in a similar role in Operations and Maintenance activities.
 

Sounds like the perfect job? We’ve got even more to offer: Hybrid way of workingMedical and dental servicesLife and hospitalization insuranceDedicated employee phone subscriptionTake control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/ VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget.Special discounts for gyms and retailersAnnual Company BonusLoyalty ProgrammeOngoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills You get to work with tried and trusted web-technologyGetting in on the ground floor of a technology changing companyWe let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off.Special Paternal Program - 4 months of paid paternity leave

 

We recognize and celebrate the importance of diversity and inclusivity in our workplace so that we are as diverse as the customers and communities we serve. We do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social or marital status.

 

Worried that you don’t meet all the desired criteria exactly? We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. So, if you’re excited about this role but your experience doesn’t align exactly with every part of the job advert, we encourage you to apply as you may be just the right candidate for this role or another role, and our recruitment team can help see how your skills fit in.

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