Engineer - Application
WESCO
As a Senior Sales Engineer at MaxCell Group, you will be responsible for providing technical support, engaging in sales activities, and delivering exceptional customer service to hyperscale, MTDC, integrators and contractors in the Data Center space. The role involves day-to-day tasks related to sales engineering and communication with customers. Must have Data Center experience.
**Responsibilities:**
+ Provides technical expertise as a specialist for product solutions to existing vertical customers
+ Conducts detailed product demonstrations and supports pre-sale activities.
+ Targets new and existing customers
+ Specifies products to meet customer requirements and needs, recommends inventory of products, and provides quotations working through existing manufacturers and in support of branch representatives.
+ Develops and maintains relationships with vendors and customers, focusing on key agents and serving as liaison for technical product manufacturers to the field.
+ Trains and assists sales staff with product familiarity, new product development, related product technology, and sales skills.
+ Manages customer cases on product installation, configuration, and troubleshooting.
+ Provides on-going training and support prior to and after installation has been completed.
+ Conducts presentations for customers, consultant, fellow associates, conferences, and meetings on product-related topics.
+ Provides customer support to include answering customer questions and addressing concerns. Ensures all cases are resolved or escalated to appropriate resources.
+ Leads and participates in presentation of company products, services and capabilities at industry trade shows and conferences.
**Qualifications:**
+ Bachelors Degree - Engineering or related field required or 5 years preferred of experience in networking and infrastructure sales in medium or large company
+ RCDD preferred, but not required
+ Ability to work independently and to solve difficult but not complex issues
+ Ability to travel 25% - 50%
_Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity and Affirmative Action Employer._
**_Los Angeles Unincorporated County Candidates Only:_** _Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._
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