**Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Will work with hazardous/toxic materials **Job Description** **About Us** **Thermo Fisher Scientific KK** Headquartered in Waltham, Massachusetts, USA, the company employs 90,000 people worldwide. With $35 billion in total revenue and $1 billion in R&D expenditures. The company is widely penetrated by customers ranging from product development, quality control and assurance, and security to medical, pharmaceutical, and biopharmaceutical. **Crucial duties and Responsibilities** As a Field Engineer, you will perform repairs, routine inspections, installations, customer service item sales promotions, and customer training for analytical and analytical instruments and systems we manufacture and sell. \#On-site installation of instruments \#Routine maintenance visits \#Provide additional value and corrective support \#Prepare and submit work reports \#Provide user training on system maintenance \#Update and revise service process documentation \#Identification and reporting of unique issues related to business processes \# Act as problem resolution authority and provide training **Professional Attraction** The most attractive thing about being a field service engineer is that we listen to our customers directly and respond to them. We provide technical support to a wide range of customers, including companies, research institutes, and medical institutions, to help them seek their problems. At times, we are not only a support provider, but also a "professional who can make proposals" and become a presence that customers can rely on. That is what a Thermo Fisher Field Service Engineer is. Thermo Fisher offers a wide range of products to our customers. We have a job rotation system to support a variety of products, which opens up endless possibilities. **Job Description** The successful candidate will be involved in a large part of the service provided to customers after the installation of the equipment, and will play a role in improving customer happiness and equipment upgrades, as well as driving service sales growth. \# Installation and operation of equipment \# Solving and repair \# Inspection and validation work \# Propose maintenance contracts/paid repairs/upgrades according to customer needs **Required Skills** If you have any of the following skills, we will follow up with on-the-job training for product knowledge. \# Directional, majoring in chemistry/electrical/mechanical, etc. \# Directional experience as a service engineer for some product \# Dancing as a user with experience in using some kind of analyzers \# DYING: Happy to share and seek customer's problems \# Communicate efficiently with internal customers and partners \# English ability to read English manuals and to receive training (TOEIC 500 or higher as a guideline)　 \# Adaptability to handle many products \# Ability to explain to customers in a logical and easy-to-understand manner Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.