Job Purpose
The Support Engineer of IT Infrastructure is responsible for smooth running of the Company’s network, telecommunications, servers, and storage systems. She/he provides first level support and daily maintenance to infrastructure systems in collaboration with various system providers.

Key Responsibilities
• Responsible for smooth running of the Company’s network, telecommunications, servers, and storage systems
• Provides first level support and daily maintenance to infrastructure systems in collaboration with various system providers
• Experience in computer systems support, designing and maintaining enterprise-class, highly-available LANs, WANs, and/or PABX in Casino and/or Hotel industry preferred
• Demonstrated understanding of computer systems, networked operating environments, and SQL database skill are required


Competencies and Requirements
Experience: Minimum of 3 years management experiences in Casino and/or Hotel industry directly related to the duties and responsibilities specified. Experience in computer systems support and service desk an advantage
Education: Diploma or Degree in Information Technology field
Language Abilities: Multilingual English/Mandarin/Cantonese preferred.