IT Operations Engineer

Key Responsibilities

infrastructure managementmanaging Linux and Windows environmentsproficient in the command-line (RHCSA/RHCE certification or equivalent)virtualizationmanaging virtualized environments (VMWare)containerizationdocker, podmanKubernetes, openshiftnetworkingfirewall rulesDNS, DHCPnetwork storage (NFS/NAS, SAN, CIFS/SMB)load balancingautomationscripting knowledge to automate repetitive tasksbuilding and integrating tools that will assist in improving system availability, reliability, and performanceutilizing CI/CD tooling to automate (Azure DevOps, Jenkins)configuration managementenforcing configuration (Ansible, Puppet, Chef)monitoring and troubleshootingperformance monitoringproactive identifying problem areas of a system, i.e. software bugs, misconfigurations, bottleneckstrend analysisincident and problem managementcoordinating incident management and service restorationcapacity planningservice level managementproactive monitoring and adherence to SLAsholding IT Engineering, Security and Architecture accountable for remediation of any SLA degradationIT Key Controlsensuring that IT is ‘in CONTROL’ by holding IT groups accountable for adherencecollating and providing necessary evidence to Auditors for these controlsdisaster recovery (DR) & business continuity planning (BCP)high availability and resilience patterns

Key Capabilities/Experience

work comfortably with Linux and Windowswork with virtualization technologies such as VMWaredevelop and run applications in the cloud (Azure, AWS, GCP)containerize and orchestrate applications (Docker, Openshift, Kubernetes, microservices)continuously integrate and deploy (CI/CD, git, jenkins, ansible)comfortably write automation scripts (bash, go, python)administer and query SQLwork and analyze aggregated logs (ELK)configure networks (load balancing, firewalls)work with observability tools (Prometheus, Grafana)