At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our ~17,000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we work to create trusted relationships that help everyone thrive. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large.   

What is the role about?  

Join Endress+Hauser’s NEXUS program as an Engineering Associate and embark on a transformative journey to develop technical and business skills and gain exposure to different functions within the Customer Excellence department. Through a personalized 6-12-month program designed for new graduates, participants will focus on executing functions required to support our customers and drive our business, gaining hands-on practical skills, technical skills, business acumen, and insight into our operations. You will interact with various groups learning the Sales, Service, and Projects portions of our business. 

Through your NEXUS journey, participants will have access to a network of mentors, peers, and industry experts who will guide and support your continuous learning as you accelerate your career with us. Placement opportunities after successful completion of the program include a variety of roles in any of our US based locations.  

Although this position is being advertised now, we are actively seeking candidates to join our team in early to mid 2025. If you're interested in this opportunity, we encourage you to apply now, as we are planning for interviews and onboarding to take place in the first half of 2025.

Which tasks will you perform? 

Continually learn and develop skills for handling Endress+Hauser tools, processes, etc. within the different teams/functions.  Address customer inquiries and technical issues via phone, Salesforce, and email.   Collaborate with others to provide technical support and develop solutions for customers.   Guide customers in selecting the right products based on their needs.   Ensure an exceptional customer experience by addressing post-sales technical questions and supporting the sales team.   Provide ongoing communication with customers on pending quotes, addressing unresolved issues, and ensuring satisfaction.    

What do we expect from you? 

You will have (required): 

Bachelor's degree in an engineering or related technical field   Internship, co-op or work experience in an engineering related and/or customer focused role  This position is not eligible for visa sponsorship. All employees must be eligible to work in the United States.  

You may have (preferred): 

Demonstrated leadership skills and supportive team player   Strong verbal and written communication skills and ability to articulate clearly  Curious and open to new challenges for innovative problem solving  Uses understanding of customer needs to initiate solutions   Implement customer feedback to improve overall experience and prevent issues from occurring   Ability to read, analyze and interpret technical documents and bid specifications 

What can you expect from us? 

Family-owned, friendly, and highly committed company    Tuition reimbursement and a wide range of development opportunities   Comprehensive benefits package which includes medical, dental and vision   Competitive compensation and bonus opportunities   Generous paid time off   Life insurance and 401(k) savings with company match   Full-service café, fitness center, and health clinic (in Greenwood, IN) 

 

Endress+Hauser provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.