About the Department Site New Hampshire, located in West Lebanon, is where Novo Nordisk’s life-saving treatments are brought to life. Our manufacturing facility produces a global supply of our hemophilia and growth hormone product lines, as well as our next generation of cutting-edge medications. What we offer you: + Leading pay and annual performance bonus for all positions + 36 Paid days off including vacation, sick days & company holidays + Health Insurance, Dental Insurance, Vision Insurance + Guaranteed 8% 401K contribution plus individual company match option + 14 weeks Paid Parental Leave + Free access to Novo Nordisk-marketed pharmaceutical products At Novo Nordisk, you will find opportunities, resources and mentorship to grow and build your career. Are you ready to realize your potential? The Position This position is responsible for supporting/assisting the Engineering team with documentation, quality system interaction, performing a variety of highly diverse and complex administrative tasks and activities requiring sound planning, organization, judgement, adaptability, and accountability. This is an onsite role Monday-Friday. Relationships Reports to: Manufacturing Engineering & Validation Manager Number of subordinates with direct/indirect referral: none Essential Functions + Document management: formatting, scanning, printing, distribution, organizing, approval routing, tracking progress, archiving. Documents are role-specific but could be drawings, vendor data, turnover packages, commissioning documents, validations, engineering test plans, SOPs, etc. + Process documents within the Quality Management System (QMS), including uploading documents and attachments, maintain metadata, and route documents for review and approval + Support engineering with coordination, processing, tracking and documentation of Deviations (DVs), Change Requests (CRs), document change control (DCC’s) + Assist Engineering team project planning – maintain schedules in Microsoft Planner + Assist Engineering in developing and writing standard operating procedures (SOP’s) and maintenance plans + Creation and/or revisions of project vendor data/electronic Turn Over Packages (eTOP’s), including uploading documents and linking vendor data + Serve as training administrator to ensure that training curriculums are current + Data entry support into CMMS / Blue Mountain RAM including new asset requests (NAR’s), database revisions (DREQ’s), preventative maintenance (PM) requests, and uploading supporting documentation + Generate validation document numbers, track document status, and pull reports from the database + Retrieve documents during audits and inspections + Create purchase order requisitions using internal electronic system including tracking / status of orders. Support team with tracking budget spend on projects. Maintain office supplies for department + Work with supervisor on document-related projects. Implement process improvements within the team using cLEAN® concepts + At the direction of the functional area manager (FAM), develop and maintain team and site Key Performance Indicators (KPI) metrics + Organizes, and uses considerable written and verbal communication skills to represent the department + Independently researches a wide variety of information requests and gathers and compiles reports on data + Performs a variety of routine office duties involving typing, record and file maintenance, data entry, planning and execution of either on or offsite department meetings, (e.g. off sites, team building, group meetings) + Perform all job duties and responsibilities in a compliant and ethical manner and in accordance with all applicable SOPs, corporate standards, cGMP’s, local, state and federal laws/regulations + Incorporates the Novo Nordisk Way and Code of Conduct values in all activities and interactions + Other duties as assigned or required. Qualifications + Education and Certifications: + High School diploma or equivalent with a minimum of three (3) years relevant experience, or an Associate’s degree or equivalent with one (1) or more years of relevant experience + Work Experience: + Three (3) years of work-related experience within a manufacturing, engineering, and maintenance department as technical writer and/or administrative support required with a high school diploma, or at least one (1) year with an Associate’s degree + Knowledge, Skills, and Abilities: + Requires demonstrated computer skills and use of Microsoft Office including proficiency with Word, PowerPoint, Excel, OneNote, Project, Visio and Teams + Ability to utilize electronic systems as necessary in order to conduct job responsibilities + Ability to manage multiple priorities + Ability to work independently + Preferred experience but not required + Adobe / Bluebeam + AutoCAD + Computer Maintenance Management Systems (CMMS) + Understanding standard operating procedures (SOPs) + System Applications and Products (SAP) Physical Requirements 0-10% overnight travel required. The ability to sit, stand, walk, climb, reach, push, pull, lift, finger, feel, and grasp. The ability to speak, listen, and understand verbal and written communication. Ability to move throughout the facility in the performance of duties in proximity of process equipment and active construction sites during project phase. Visual acuity to perform close activities such as: reading, writing, and analyzing; and to determine the accuracy, neatness, and thoroughness of work assigned or to make general observations. This position may lift up to 10 pounds. Constantly operates a computer and other office equipment using hands. While performing this job employee work involves sitting most of the time with walking and standing required only occasionally. Ability to work hours necessary and according to customer needs in a continuous 24/7 operation. We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing. Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations. If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.