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With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.  Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.  American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.  And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.  Find your place in technology of #TeamAmex.

The Loyalty & Benefits Platform is part of the larger Enterprise Platforms Center of Excellence where product, engineering and delivery resources have been organizationally brought together to improve speed to market and further unlock value across core capabilities. 

 

We are on a journey to create world’s best loyalty & benefit experiences for our customers with a team of energetic and passionate talents using agile practices to build highly available, nimble, extensible & modern platform for loyalty, R42.

 

The Engineering Director will lead a set of highly talented, transformational, and dynamic engineers in the architecture, design, engineering, and implementation of new business capabilities and enhancement within the Rewards Domain. This leader will be responsible for creating the strategy to transform reward experiences, evolving the technical roadmap and expanding reward capabilities on R42 platform by partnering and collaborating with Product leadership team. The ideal candidate is a change agent with a strong software engineering background, which will take a hands-on approach to leading teams of incredibly talented smart creatives in continuing to transform and modernize our core and most critical platform R42, while delivering tangible value to our business stakeholders on an ongoing basis.

 

Key Accomplishments:

Lead a set of transformational product engineering teams in the architecture, design, engineering, and implementation of R42 components and platform applications within a creative and agile environment. Play an active role in the continuous enhancement of our product engineering culture by inspiring, guiding, and enabling a group of highly talented and engaged smart creatives. Take a hands-on approach to advancing the modernization and transformation of our Global Loyalty Enterprise Platform, while driving innovation across the overarching Enterprise Platform. Consistently deliver high-quality software products and capabilities on time and within allocated product budgets, partnering closely with product owners and relevant stakeholders across the enterprise. Effectively collaborate within and across business units to prioritize, plan, and execute the development schedule for major product increments or releases. Play an active role in the realization of our talent strategy by attracting, recruiting, mentoring and developing top engineering talent. Actively engage in hands-on solution, platform, and software product design on an ongoing basis with a focus on consistently producing high quality software in support of our business stakeholders. Enable the successful delivery of critical end-to-end enterprise initiatives by effectively partnering with end-to-end teams, successfully delivering on all commitments all the time.

 

Minimum Qualifications:

5-7 years of active architecture, design, engineering, and implementation experience in a complex enterprise cloud environment. Demonstrated recent hands-on experience in the design, engineering, and successful implementation of enterprise-grade software products. Understanding of and experience with core American Express Enterprise Platforms a plus. Demonstrated recent hands-on engineering experience with core R42 platform technologies such as Go, Java, Docker, K8s, Kafka, Elastic and Postgres. Recent hand-on experience with modern software engineering concepts (e.g.CI/CD, DevOps, containers, microservices, etc.). Recent hands-on experience in the development of enterprise-grade API(s). Proven ability to transform business requirements into high-quality production software. Subject matter expertise in rewards domain with broad exposure to relevant technology domains. Demonstrated ability to optimize the performance of enterprise software systems and/or components. Ability to participate in the prevention, diagnosis, and resolution of system outages as an expert in the underlying platform architecture. Expert level solution architecture skills with wide-ranging experience; able to resolve complex issues in creative and effective ways. Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or related field. Master’s degree in Computer Science, Software Engineering, Information Systems, or related field a plus.

 

Salary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries  Bonus incentives  6% Company Match on retirement savings plan  Free financial coaching and financial well-being support  Comprehensive medical, dental, vision, life insurance, and disability benefits  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.