An overview of this role

As the Engineering Manager for GitLab Dedicated, you’ll lead a high-performing, globally distributed team focused on delivering a secure, scalable, and reliable Dedicated SaaS offering. Your mission is to create an environment where engineers can thrive and deliver meaningful impact.

You’ll work closely with a Product Manager to align business needs with technical execution, applying strong engineering practices to evolve GitLab Dedicated. This includes supporting new feature enablement, scaling efforts, compliance needs, and process automation. You’ll also participate in the incident escalation rotation to help meet our service availability and SLA commitments.

GitLab Dedicated teams own the full lifecycle of the Dedicated SaaS service—from platform evolution to customer enablement—with a focus on performance, reliability, and continuous improvement.

What you will do

Lead the newly formed Environment Automation team within the Dedicated Group, in partnership with the team’s Product Manager. Support a team of engineers through clear direction, meaningful feedback, and an environment where they can thrive and grow. Contribute to the availability, security, and scalability of GitLab Dedicated by enabling automation and sound engineering practices. Foster an inclusive and collaborative team culture grounded in GitLab’s values. Recruit, onboard, and develop engineers with diverse backgrounds and experiences. Guide Agile project delivery, ensuring alignment with team goals and organizational priorities. Continuously improve product quality, performance, and security in close collaboration with cross-functional teams.

What you will bring

Experience leading teams in SaaS, Infrastructure, Site Reliability, or similar domains, with a focus on single or multi-tenant systems. Ability to break down technical topics into accessible, business-aligned language for a range of stakeholders. Demonstrated experience supporting engineers' growth through mentorship, coaching, and equitable development practices. Familiarity with operating and scaling cloud-native platforms and production environments. Experience navigating incident response and collaborating across teams to resolve outages. A thoughtful and inclusive leadership approach to team building and cross-functional collaboration. A track record of delivering results through shared ownership and clear communication.

About the GitLab Dedicated Team

The GitLab Dedicated team's mission is to deliver a fully managed, single-tenant GitLab environment through the GitLab Dedicated platform. This aims to minimize manual interactions with customer tenant installations and allow customers to focus on leveraging the full potential of the One DevOps Platform.

The team is dedicated to ensuring the reliability, scalability, performance, and security of GitLab Dedicated and its supporting services. They strive to develop automated and scalable solutions utilizing GitLab features and cloud vendor managed products to reduce complexity, enhance efficiency, and accelerate the delivery of new capabilities.

How GitLab will support you

Benefits to support your health, finances, and well-being All remote, asynchronous work environment Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and development budget Parental leave Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Remote-Global